>>> GOOD MORNING EVERYBODY.
THANK YOU FOR BEING HERE AT
CITY HALL.
WE ARE HERE FOR OUR GOVERNANCE,
I WICKTY AND TECHNOLOGY
COMMUNITY.
WE WILL OPEN UP FIRST FOR
PUBLIC COMMENT.
WE HAVE NO ONE UP FOR PUBLIC
COMMENT SO WE ARE MOVING INTO
THE AGENDA.
WHAT I WILL SUGGEST IS YOU READ
THEM BOTH INTO THE RECORD.
THEY ARE VERY CLOSELY RELATED.
I'M COMFORTABLE WITH HAVING
EVERYONE COME UP TO TO TABLE AT
ONCE AND WE CAN CROSS POLLINATE
THE DISCUSSION A LITTLE BIT.
SO WHY DON'T YOU READ THEM BOTH
IN RECORD.
IF YOU ARE HERE FOR THE RSJI OR
EQUITY REPORT.
COME ON UP.
>> SEATTLE IT RACE AND SOCIAL
JUSTICE PRESENTATION, AGENDA
ITEM NUMBER 2, DIGITAL EQUITY
PROGRESS REPORT.
>> I MAY HAVE COUNCILMEMBERS
JOINING US.
UNLESS SOME OF YOU HAVE
POLITICAL AMBITIONS I NEED TO
KNOW ABOUT.
YEAH, TWO IS PERFECT.
BEFORE WE DIVE INTO THE RSJI
DISCUSSION.
LET'S GO AROUND THE TABLE WITH
DISCUSSIONS.
>> DO I PUSH?
>> PUSH AND TURN GREEN.
>> YOU'RE GREEN ALREADY.
>> I'M TRACYE CANTRELL.
>> TED WEINBERG.
>> ANTHONY DAVIS, THE OTHER
COLEAD FOR SEATTLE IT.
>> GRETTE BENITEZ, FORMER RSJI
COLEAD.
>> JIM LOTER.
>> DAVID KEYEK.
>> THANKS EVERYONE FOR BEING
HERE.
LET'S DIVE IN WITH OUR RSJI
PRESENTATION.
AND, I'LL JUST RELINQUISH THE
FLOOR AND YOU CAN PROCEED ANY
WAY YOU WOULD LIKE.
>> I WILL GET US STARTED.
WHAT WE WANT TO DO IS HAVE AS
MANY OF THE PEOPLE WHO
PARTICIPATED IN THIS EFFORT
TALK DIRECTLY TO YOU.
WE WILL STEP THROUGH THE MEMO
THAT WE SEND.
AND, EACH PERSON WILL DESCRIBE
THEIR PARTICIPATION.
WE WILL HEAR FROM OUR CHANGE
LEADS AND THE DIGITAL EQUITY
DIRECTOR JIM LOTER AND I WILL
LET HIM BEGIN WITH THE DIGITAL
EQUITY PIECE.
>> AS LUCK WOULD HAVE IT OR
COINCIDENCE WOULD HAVE IT, WE
ARE ALSO ON THE AGENDA TO
DISCUSS THE 2018 PROGRESS
REPORT ON OUR DIGITAL
INITIATIVE.
SEATTLE IT IS PROUD TO CLOSE
THE DIGITAL DIVIDE AND EXPAND
TECHNOLOGY ACCESS AND SKILLS TO
ALL RESIDENTS AND COMMUNITIES.
OUR OBJECTIVES IN THE DIGITAL
ENGAGEMENT OFFICE ARE
CONSISTENT WITH THE CITY'S RSJI
COMMITMENTS TO ACHIEVE RACIAL
EQUITY IN SEATTLE.
THROUGH OUR WORK IN 2018, OVER
4600 RESIDENTS RECEIVED DIGITAL
SKILLS TRAINING THROUGH OUR
COMMUNITY GRANT PROGRAMS.
THROUGH OUR WORK TO ADMINISTER
THE CITY'S CABLE FRANCHISE AND
THE BENEFITS WE NEGOTIATED FROM
CABLE OPERATORS WE SUPPORT 223
COMMUNITY ORGANIZATIONS AND
RECEIVING FREE BROAD BAND
ACCESS TO HELP SERVE THEIR
MISSION AND THEIR CONSTITUENTS
AND WE HELPED 2469 HOUSEHOLDS
ENROLL IN DISCOUNT INTERNET
SERVICES PROVIDED BY COME CAST
AND WAVE BROAD BAND.
THROUGH THE FREE WI-FI AND
COMPUTER ACCESS WE SUPPORT AT
COMMUNITY CENTERS.
THE CITY SERVES 50,000
CONNECTIONS PER MONTH IN THOSE
FACILITIES AN HUNDREDS MORE IN
LIBRARY AND OTHER CITY
BUILDINGS.
WE ARRANGE THE DELIVERY AND
SETUP TO LOW INCOME RESIDENTS,
198 DIFFERENT DEVICES IN TOTAL
THROUGH COMMUNITY
ORGANIZATIONS.
THROUGH THE TECHNOLOGY MATCHING
FUND AND OTHER SIMILAR
PROGRAMS.
TOTAL, WE SUPPORTED 16
COMMUNITY PROJECTS THIS YEAR.
LAST YEAR.
EXCUSE ME.
IN 2018, WE ALSO COMPLETED OUR
TECHNOLOGY ACCESS AND ADOPTION
REPORT WHICH WAS A
COMPREHENSION POPULATION
SURVEY, THE BARRIERS THAT
PEOPLE EXPERIENCE TRYING TO
FULLY UTILIZE THE INTERNET.
YOU WILL HEAR MORE ABOUT THOSE
FINDINGS LATER ON THE AGENDA.
FINALLY, I'M PROUD TO OVERSEE
THE SEATTLE CHANNEL WHO IN
ADDITION TO FILMING AND
STREAMING US ALL RIGHT NOW AND
AT EVERY COUNCIL MEETING AND
COMMITTEE MEETING, I TOLD THEM
TO MAKE SURE THEY GOT MY GOOD
SIDE, SO THEY ARE SHOOTING ME
FROM THE BACK I THINK.
PRODUCES AWARD WINNING ORIGINAL
PROGRAMMING THAT SHOWCASES THE
CULTURAL CIVIC AND COMMUNITY
LIFE OF SEATTLE.
IN 2018, THE CHANNEL PRODUCED
60 PROGRAMS THAT FEATURED
PEOPLE OF COLOR AN
ORGANIZATIONS DOING RSJI
RELATED WORK.
FOR EXAMPLE, WE COVERED
INDIGENOUS PEOPLE'S DAY EVENTS
HERE AT CITY HALL.
WE FEATURED ROBIN DEANGELO
TALKING ABOUT HER BOOK WHITE
FRAGILITY.
AND COMMUNITY DISPLACEMENT IN
SEATTLE WITH CITY STREAM AND
CITY INSIDE OUT.
SO, THAT, I LOOK FORWARD LATER
IN THE AGENDA TO WORKING WITH
DAVID KEYES HERE TO REVIEW OUR
DIGITAL EQUITY WORK IN MORE
DEPTH BUT NOR NOW I THINK I'M
PASSING THINGS TO GRETTE?
>> BACK TO TRACYE.
>> WE HAVE A LITTLE TAG TEAM
EFFORT HERE.
THE NEXT PIECE IS LOOKING AT
THE WIMBY NUMBERS.
EACH DEPARTMENT IS REQUIRED TO
SUBMIT THOSE.
I'M PLEASED TO SAY WE DID
ACHIEVE OUR GOAL.
WHAT IS MORE EXCITING ABOUT
JUST THE STATISTICS THOUGH OF
MEETING A GOAL IS, THIS IS
WHERE I WANT GRETTE TO CHIME
IN, WE MADE A REAL EMPHASIS ON
CONTRACTING AND BRINGING
CONSULTANTS FROM MINORITY
BUSINESSES.
THOSE ARE REALLY THE DRIVERS OF
OUR STATISTICS.
>> ONE OF THE BIGGEST
INITIATIVES OUR RSJI TEAM HAS
COMMITTED TO IS BRING MORE
MINORITY BUSINESS ENTERPRISE
CONTRACTING TO SEATTLE IT AND
THE CITY.
WE ARE HOLDING AN ANNUAL --
THIS WILL BE OUR THIRD ANNUAL
EVENT.
WE USUALLY HOLD IT BETWEEN JULY
AND AUGUST.
AND, USUALLY THOSE RESULTS
AREN'T SEEN UNTIL THE YEAR
AFTER.
JUST BECAUSE OF THE WAY
CONSULTING CONTRACTING WORKS.
BUT THERE ARE PEOPLE COMING
FROM ALL OVER STATISTIC PACIFIC
NORTHWEST TO ATTEND THIS.
IT IS A GOOD OPPORTUNITY FOR
THE HIRING MANAGERS TO TALK A
LITTLE BIT ABOUT THE PROJECTS
THEY SIGH COMING IN THE NEXT
YEAR OR TWO.
AND GET THAT ONE TO ONE
ENGAGEMENT WITH POTENTIAL
VENDORS OR CONSULTANTS.
SO AGAIN, THIS WILL BE OUR
THIRD ANNUAL NBE EVENT.
I WAS SPEAKING TO JEREMY AND
WHEN WE MIGRATED TO PEOPLE SOFT
9.2, WE DON'T HAVE THE
CAPABILITIES YET TO PULL
SPECIFIC NBE VERSUS WNBE AT THE
MOMENT.
BUT WE HAVE BEEN ABLE TO
CONTRACT CONSULTANTS FROM THE
FIRST VENDOR EVENT WE DID IN
2017.
SO, IN ADDITION, OUR CHANGE
TEAM LAST YEAR IN MARCH DECIDED
TO, WE HAVE A 44 PERSON CHANGE
TEAM AND WE DECIDED TO DIVIDE
AND CONQUER SO WE DIVIDED OUR
TEAM INTO FOUR SUBCOMMITTEES.
ONE IS EVENTS AND ENGAGEMENT.
ONE RESOURCES COMMITTEE.
ONE THE WORK FORCE EQUITY
COMMITTEE AND THE RACIAL EQUITY
COMMITTEE.
OUR EVENTS AND ENGAGEMENT
COMMITTEE HAS FOCUSED ON DOING
AT LEAST A MONTHLY EVENT.
ALL OF LAST YEAR.
WE DID THE NBE EVENT.
WE DID WHERE I'M FROM, AN
INTERNAL ENGAGEMENT FOR SEATTLE
IT.
WE ALSO PARTNERED WITH OTHER
CITY DEPARTMENTS LIKE SPU TO DO
THE JUNE-TEENTH EVENT.
WE CONTINUE TO HAVE LEADERSHIP
ENGAGED IN TWO IMPLICIT BIAS
TRAININGS A YEAR AND THEY HAVE
FULFILLED THAT COMMITMENT AND
PLAN TO CONTINUE DOING THAT.
WE HAVE ALSO INCORPORATED BOOK
CLUBS AND LUNCH AND LEARNS SO
WE HAVE HELD A FEW CONVERSATION
CAFES AROUND DIFFERENT TOPICS
GOING ON.
IN THE SEATTLE AREA.
BUT ALSO, IMPLICIT BIAS.
>> MAY I INTERRUPT YOU WITH A
QUESTION?
IT'S GRETTE, CORRECT?
>> YES.
>> IN SOME DEPARTMENTS, THERE
HAVE BEEN CHALLENGES TO GET
EMPLOYEES TO ENGAGE IN THE RSJI
INITIATIVE AND THE CHANGE
TEAMS.
SOME ARE MUCH SMALLER AND SOME
IT HAS GOTTEN FULL ENGAGEMENT,
ENERGIZED.
SO WHERE ARE YOU IN TERMS OF
FEELING AS THOUGH YOU HAVE THE
KIND OF ENGAGEMENT YOU WOULD
LIKE?
LOW, MEDIUM, HIGH?
I DO RECOGNIZE THIS IS ALWAYS A
CHALLENGE BECAUSE PEOPLE ARE
VERY, VERY BUSY.
>> THERE IS JUST A THEME IN
TERMS OF BANDWIDTH, IS THIS
SUPPORTED.
COMPARED TO THE FIRST YEAR-AND-
A-HALF, THERE HAS BEEN
INCREASED PARTICIPATION.
IN 2017, WE HAD A SOLID 12, 13
PERSON CHANGE TEAM.
NOW WE ARE AT 44.
>> WOW.
>> SO, I HAVE SEEN A
SIGNIFICANT PARTICIPATION FROM
THE ENTIRE DEPARTMENT.
AS THESE EVENTS AND THESE
OPPORTUNITIES FOR RSGI
ACTIVITIES COME ABOUT, NOT
EVERYONE WANTS TO GO TO, YOU
KNOW, THE NBE FAIR, BUT THEY
MAY WANT TO GO TO A
CONVERSATION CAFE WHICH IS A
LITTLE MORE INTIMATE.
A LITTLE MORE OF A DEEP DIVE
FOR THESE TYPES OF
CONVERSATIONS.
I DO FEEL THAT EVER SINCE LAST
YEAR, WE HAVE HAD A LOT OF ONE
ON ONES WITH OUR INTERIM CTO
AND NOW OUR CURRENT CTO WHERE
WE EXPRESSED HOW MUCH WE NEED
LEADERSHIP SUPPORT TO GET THAT
MOMENTUM FOR EMPLOYEES TO FEEL
LIKE THEY ARE SUPPORTED AND
ALLOWED TO TAKE TIME AWAY FROM
THEIR DESK TO PARTICIPATE IN
THIS.
>> THAT'S KEY RIGHT?
>> UH-HUH.
>> THAT'S BEEN MY OBSERVATION.
WHERE WE GET LEADERSHIP FULLY
ENGAGED AND SUPPORTED, YOU SEE
THE CHANGE.
BUT I DON'T ALWAYS ATTRIBUTE IT
TO THAT.
THAT SEEMS TO BE A CONSISTENT
THEME WHERE WE GET ENERGIZED
ENGAGEMENT.
>> AND WE HAVE MADE THE
RECOMMENDATION THAT WE USUALLY
CHARGE OUR TIME THROUGH PROJECT
CODES AND THIS HAS BEEN A
REQUEST WE MADE THROUGHOUT THE
LAST COUPLE OF YEARS.
SO, WE ARE HOPING THIS YEAR WE
ARE ABLE TO GET IT.
WHEN MANAGERS FILL OUT TIME
SHEETS, THEY WANT TO KNOW WHAT
YOU HAVE BEEN WORKING ON.
SO WE DO WANT IT TO BE A LINE
ITEM SO THAT COULD BE BUILT
INTO THE RE3.
AND WE CAN SEE WHERE WE NEED TO
INCREASE PARTICIPATION OR SEEK
MORE PARTICIPATION DEPENDING ON
THE DIFFERENT DIVISIONS.
>> VERY GOOD.
SO, I THINK I WAS THE NEXT ONE
IN THE SPEAKING QUEUE.
THERE WAS A PARAGRAPH IN THE
MEMO IN THE VERY END TALKING
ABOUT THE CONCERNS THAT WE HAVE
EXPRESSED ABOUT THE RESOURCE
CONSTRAINTS WHICH RESONATES
WITH WHAT YOU WERE ASKING
BRUCE.
THE FIVE DIVISIONS OF SEATTLE
IT STRUGGLED FRANKLY TO GET
MORE THAN SAY, TWO PROJECTS
THROUGH THE RACIAL EQUITY TOOL
KIT TO GET SUFFICIENT AMOUNTS
OF TRAINING AVAILABLE AND
ATTENDED BY OUR EMPLOYEES AND
WE STRUGGLED TO GET THE DATA
NECESSARY.
THE GOOD NEWS IS IN 2019,
ANTHONY AND I ARE WORKING
DIRECTLY WITH SEATTLE IT
LEADERSHIP TO ACKNOWLEDGE THERE
IS A GAP.
AND TO SECURE THE RESOURCES
NECESSARY TO CLOSE THAT GAP.
AND MOVE BEYOND IT TO CREATE
LIKE A TECHNOLOGY SPECIFIC
RACIAL EQUITY TOOL KIT WE CAN
APPLY TO A BROADER SWATH.
DID YOU WANT TO EXPLAIN SOME OF
THE OTHER ITEMS WE ARE DOING?
>> WELL, IN ADDITION TO TO THE
TOOL KIT, OUR PLAN IS TO KIND
OF PARTNER AND ALIGN OURSELVES
WITH WHAT IT HR HAS BEEN
DEVELOPING IN TRAINING AND
DEVELOPMENT PLAN.
TO ALIGN OURSELVES, TO PROVIDE
MORE TRAINING FOR ALL STAFF AND
SOME REFRESHER COURSES.
THINGS WE WERE REASSURED WOULD
BE FUNDED AND BACKED ALL THE
WAY UP THE CHAIN.
AS WELL AS WE MADE A REQUEST
FOR A WORK FORCE.
THIS WORD ALWAYS GETS ME.
THERE IS WORK FIRST AND THEN
THERE IS WORK FORCE.
SO ANYWAY, WORK FORCE, THE
EQUITY STUDY, WHICH WOULD
PROVIDE US WITH MORE DATA ON
WHERE WE MIGHT LACK AS A
DEPARTMENT AS WELL AS SOME
SERVICE EQUITY.
THE ACRONYMS ARE GETTING ME
TODAY.
TO PROVIDE, AGAIN, JUST MORE
DATA SO WE CAN FIND OUT WHERE
THE NEED IS.
AND PROVIDE SUPPORT BY OUR NEW
CTO AND HOPEFULLY, COUNTING
SUPPORT.
HOPEFULLY, THE NEXT YEAR WE
WILL HAVE GOOD RESULTS AND
GREATER DATA.
>> COUNCILMEMBER MOSQUEDA?
>> GOOD MORNING.
WHEN YOU SAY THE TERM OF
SERVICE EQUITY AND I WAS JUST
LOOKING BACK IN THE MEMO.
I'M SORRY IF IT IS ALREADY
DEFINED BUT JUST FOR THE LARGE
VIEWING AUDIENCE, ARE WE
TALKING ABOUT MAKING SURE
THERE'S ADEQUATE SERVICES TO
THE SMALLEST DEPARTMENTS AS
WELL?
I THINK OF FOLKS LIKE OFFICE OF
CIVIL RIGHT WHO'S ARE CLEARLY A
SMALLER ENTITY.
AND ARE PROBABLY MORE LIKELY TO
BE FILLED WITH WOMEN AND PEOPLE
OF COLOR.
IS THAT WHAT YOU MEAN BY
SERVICE EQUITY?
>> SERVICES RENDERED BY THE
DEPARTMENT ITSELF.
>> I'M REALLY EXCITED TO HEAR
MORE ABOUT THAT.
WE KNOW AS THE CONSOLIDATION
HAS HAPPENED FOR SOME OF OUR
SMALLER DEPARTMENTS WE CONTINUE
TO HEAR THAT BEING ABLE TO
ACCESS IT SERVICES IN A TIMELY
MANNER, THAT IS COST OFFICIAL
AS WELL HAS BEEN A CHALLENGE.
LOOKING FORWARD TO THAT EQUITY
SERVICE MODEL.
>> TO PUT A FINER POINT ON IT,
TO MAKE A PLUG FOR SOME HELP TO
SOCR ON SOME OF THEIR WEBSITE
NEEDS.
IT IS REALLY I KNOW IT IS A
REQUEST THAT HAS BEEN IN WITH
Y'ALL.
A RESOURCE THE PUBLIC RELIES ON
BECAUSE IT HAS ALL OF THE
PUBLIC FACING INFORMATION ABOUT
OUR CIVIL RIGHTS LAWS AND HOW
THE PUBLIC CAN CONTACT SOCR FOR
ENFORCEMENT OF THEM.
I KNOW THEY ARE IN THE QUEUE.
>> SO, THE CITY WIDE CHANGE
TEAM HAS A COMMITTEE WORKING ON
DEVELOPING MORE SHARE POINT
ASSISTANCE.
SO TO SPEAK, I RECENT VISITED
THE SITE.
IT IS COMPLETELY OUTDATED.
THERE IS A TEAM WORKING TO
PROVIDE A SHARE POINT THAT
WOULD ENCOMPASS THE EXTERNAL
AND THE INTERNAL AND HOUSE
THINGS OF THAT NATURE THAT
WOULD BE ACCESSIBLE BY ALL.
>> THANK YOU.
>> VERY GOOD.
I DIDN'T THINK ABOUT THAT
ISSUE.
ABOUT THE INTERNAL SERVICES TO
SMALLER DEPARTMENTS.
I SEE THAT, NOT TO PUSH THE
BLAME ON ANYONE, BUT I SEE THAT
AS A RESOURCE MANAGEMENT FROM
THE EXECUTIVE SIDE AS MUCH AS
ANYTHING ELSE.
I SEE THE RSJI ANGLE IF YOU
WILL BECAUSE OF WHAT
COUNCILMEMBER MOSQUEDA SAID.
ON TERMS OF THE RESOURCE
ALLOCATION ISSUE AND TIME
DEADLINES ON SERVICES, I WOULD
BE MORE THAN HAPPY TO TALK TO
ANY OF YOU ABOUT HOW WE CAN
IMPROVE THAT.
UNLESS I HEAR COMPLAINTS I
DON'T KNOW WHERE.
BUT, I HAVE TO COMMEND.
IT FOR THE MOST PART,
OUTSTANDING SERVICE BUT I WANT
TO HEAR ABOUT THE PROBLEMS OF
THE SMALLER DEPARTMENTS.
I JUST WASN'T AWARE OF THAT.
>> SO, MY DAY JOB IS BEING THE
RESOURCE MANAGER FOR THE
PORTFOLIO TEAM.
ONE OF THE TWO RESOURCE
MANAGERS WE HAVE.
>> SO WE CAN BLAME YOU.
>> IF YOU LIKE, WE CAN HAVE A
CONVERSATION LATER ABOUT WHAT
THE PROCESS IS THAT WE HAVE
ESTABLISHED OVER THE LAST 18
MONTHS FOR PRIORITIZING OUR
PORTFOLIO ACROSS THE ENTIRE
CITY FACTORING IN RSGI AND THE
SERVICE TO UNDERSERVED
COMMUNITIES AND FACTORING IN
LIFE AND SAFETY AND ALL THE
DIFFERENT FACTORS THAT GO INTO
THE PUBLIC SECTOR PORTFOLIO.
IT HAS BEEN QUITE A CHALLENGE.
WE CREATED A SUBCOMMITTEE OF
THE BUSINESS STEERING COMMITTEE
TO FOCUS ON THAT
PRIORITIZATION.
AND ONCE A QUARTER WE LOOK AT
THE ENTIRE PORTFOLIO AND
RESEQUENCE IT BASED ON WHICH
ONE HAS TO COME FIRST.
WHICH ONE WILL HAVE THE BIGGEST
IMPACT AND IT'S TOUGH.
THERE ALWAYS HAS TO BE
SOMETHING FIRST AND LAST.
>> GOOD POINT.
>> I WANTED TO SAY THAT A LOT
OF THE CONVERSATIONS AND YOU
ASKED ABOUT, I THINK IT IS
INCREDIBLE THAT OUR CHANGE TEAM
HAS GROWN FROM A DOZEN TO OVER
40.
AND THERE IS NO END OF
ENTHUSIASM MOVING FORWARD.
OUR STRUCKS ARE WE WANT TO DO
MORE.
HOW DO WE DO MORE, HOW DO YOU
BALANCE THAT WITH YOUR
RESOURCES?
>> WHEN WE GET TO DIGITAL
EQUITY REPORT, HAD SOME IDEAS
THERE TOO.
I'M NOT DOING A HARD CUTOFF
FROM ONE TO THE OTHER.
SO YOU LET ME KNOW WHEN WE WANT
TO MOVE ON.
I'M LETTING YOU QUEUE ME.
ARE YOU THROUGH YOUR
PRESENTATION?
>> I THINK WE CAN SHIFT.
>> NO MORE QUESTIONS
SPECIFICALLY ABOUT RSJI, WE CAN
TAKE IT OVER AND TURN TO THE
POWER POINT.
>> THE QUESTIONS I HAVE ARE RSJI
RELATED.
I WILL RESERVE THEM FOR THE
DIGITAL EQUITY PIECE.
>> I GAVE A BRIEF OVERVIEW OF
OUR EFFORTS IN 2018.
BUT DAVID KEYES HERE IS THE
PROGRAM MANAGER IN DIGITAL
ENGAGEMENT.
HE WILL BE TAKING YOU THROUGH
OUR 2018 ANNUAL REPORT.
>> GREAT.
SO THANKS.
IT IS GREAT TO HAVE AN
OPPORTUNITY TO COME BACK AND
SHARE THIS.
COUNCIL WAS REALLY INVOLVED
FIVE YEARS AGO AS WE DEVELOPED
AN INITIATIVE AND PLAN.
AND SO, WE HAVE BEEN WORKING ON
EXECUTING THAT AND ALSO
RESPONDING TO COMMUNITY AS WE
KEEP GOING AS WELL.
SO, THIS IS A LITTLE BIT OF A
REPORT ON WHAT WAS DONE IN 2018
AND WE WILL TALK A LITTLE BIT
ABOUT WHERE WE ARE GOING IN
2019 AS WELL.
SO OUR VISION, OUR DIGITAL
EQUITY MISSION AS A CITY, BOTH
BIG C AND SMALL C. AS WE ARE
DOING DIGITAL EQUITY WORK, WE
RELY A LOT ON OUR TRUSTED
AMBASSADORS IN THE COMMUNITY.
OUR PARTNERS.
BOTH ACROSS THE CITY IN
DIFFERENT DEPARTMENTS, AS WELL
AS ACROSS THE TECH SECTOR AS
WELL AS THE COMMUNITY BASED
ORGANIZATION AND THE VARIETY OF
FOLKS ON THE FRONT LINES OF
MAKING DIGITAL EQUITY WORK WITH
US.
SO OUR VISION IS SEATTLE IS A
CITY WHERE WE EQUITABLY SERVE
ALL.
THAT IS WHERE OUR INVESTMENTS
AND OUR EFFORT GOES.
THIS IS JUST A LITTLE SNAPSHOT.
I'LL TALK ABOUT THE DETAILED
NUMBERS AS WE GO.
BUT OUR FRAMEWORK IN GENERAL
COVERS THE THREE PRIMARY AREAS
AND A COUPLE OTHERS.
AS WE THINK ABOUT DIGITAL
EQUITY, INVOLVES SKILLS TO USE
TECHNOLOGY.
CONNECTIVITY.
JIM MENTIONED EARLIER FOR
INSTANCE, THE WORK ON SIGNING
UP FOLKS FOR DISCOUNTED
INTERNET PROGRAMS.
DEVICES, SO THAT PEOPLE HAVE
THEM AND CAN USE THEM.
THEN APPLICATIONS AN ONLINE
SERVICES SO WHAT ARE WE DOING
TO MAKE THE INFORMATION MORE
ACCESSIBLE TO ENABLE PEOPLE TO
INTERACT IN A MORE EQUITABLE
BASIS.
I WILL ALSO MENTION AS WE LOOK
AT OUR STRATEGIES TO ENSURE
EVERY RESIDENT HAS THOSE
NECESSARY TECHNOLOGIES, WE
RECOGNIZE PART OF OUR WORK IS
TO BUILD CAPACITY FOR COMMUNITY
ORGANIZATIONS TO DELIVER
SERVICES A. YOU WILL SEE THAT
REFLECTED.
BUILDING CAPACITY FOR
INDIVIDUALS OUT IN THE
COMMUNITY.
>> CAN I ASK YOU A QUESTION
ABOUT THE CONNECTIVITY SCOPE?
SO, THOSE INTERNET SERVICE
PROVIDERS HAVE DISCOUNTED
SERVICES THAT THEY OFFERED.
AN EXAMPLE WOULD BE KIDS AND
FREE INTRODUCED LUNCHES.
>> RIGHT NOW, THERE ARE TWO
CABLE COMPANY OFFERED LOW
INCOME PROGRAMS AND THERE IS
ANOTHER LOW COST OPTION AS
WELL.
SO, BOTH WAVE.
THEY ARE LOW INCOME.
AROUND COMCAST HAS THEIR LOW
INCOME PROGRAM.
>> THAT WASN'T THE QUESTION.
THAT WAS THE PREFACE TO THE
QUESTION.
SO YES WAS THE SHORT ANSWER ON
THAT.
SO, WITH THOSE PARTICULAR
ORGANIZATIONS I'M ASSUMES THAT
WE ARE WORKING CLOSELY WITH
THEM TO GET THEIR POTENTIAL
CUSTOMERS HOOKED UP TO THEIR,
SO, AND WHAT DOES THAT LOOK
LIKE?
WHAT ARE WE DOING TO ASSIST THE
RESIDENTS OR THE USERS TO GET
THE INTERNET, THE LOWER
INTERNET CHARGE?
SOME OF THEM MIGHT BE ELIGIBLE
AND THEY ARE PAYING FULL RESAIL
FOR THE SERVICE, SO WHAT DOES
THAT LOOK LIKE?
>> THERE'S A COUPLE OF THINGS.
WE ARE ABLE TO PARTNER WITH THE
FRANCHISE SO OUR CABLE OFFICE
FOLKS WITH DIGITAL ENGAGEMENT
ARE ABLE TO ASSIST IN DOING THE
ELIGIBILITY VERIFICATION FOR
FOLKS AND HELP THEM SIGN UP.
THAT IS A REALLY DIRECT THING
WE LEARNED FROM OUR EXPERIENCE
WITH COMCAST AND OTHERS.
AND MARKETING ASSISTANCE.
>> DO WE HAVE INDEPENDENT
INFORMATION EITHER THROUGH
UTILITY BILLS THAT WOULD FLAG
TO US THIS PERSON IS ELIGIBLE
AND BY THE WAY, YOU ARE MISSING
A SWATH OF PEOPLE IN THIS
NEIGHBORHOOD BECAUSE THEY ARE
ALL DISCOUNTED.
ARE WE DOING THAT KIND OF WORK?
DO YOU HAVE THAT CAPABILITY?
>> WE HAVEN'T DONE THE DIRECT
HANDOFF BETWEEN THE UTILITY
ASSISTANCE AND THE CABLE
CUSTOMERS YET.
IN THE LATEST CABLE BILLING
THAT WENT OUT, WE ALSO HAVE LET
FOLKS KNOW ABOUT THE PROGRAM.
WE ALSO DID INCLUDE IT IN OUR
TECHNOLOGY ADOPTION COMMUNITY
SURVEY LAST YEAR.
A QUESTION ABOUT PEOPLE'S
AWARENESS AND USE OF THE LOW
INCOME INTERNET PROGRAMS.
SO --
>> THE OPERATORS ARE REQUIRED
TO PROVIDE INFORMATION ABOUT
THE PROGRAMS IN BILLING THAT
THEY SEND TO CUSTOMERS.
WE ALSO PARTNER WITH SEATTLE
HOUSING AUTHORITY TO GET THE
WORD OUT THROUGH THEIR
FACILITIES THEY BOTH MANAGE AND
HAVE RELATIONSHIPS WITH THROUGH
THE HOUSING VOUCHER PROGRAM.
BUT, THERE ARE ISSUES WITH
USING THE UTILITY BILLING DATA
IN THIS CONTEXT THAT WE ARE
TRYING TO WORK OUT.
JUST BECAUSE OF THE NATURE OF
WHAT IS REPRESENTED TO THE USER
WHEN THEY SIGN UP FOR THE
UTILITY DISCOUNT PROGRAM.
HOW THEIR INFORMATION WILL BE
USED.
>> I GUESS IT SEEMED TO ME IF
WE KNOW THE ELIGIBLE CONSUMERS
AND TOLD THEM DIRECTLY, I DON'T
KNOW WHO YOUR SUBSCRIBER IS
BECAUSE WE CAN'T SHOW
PARTIALITY.
YOU MIGHT BE ELIGIBLE FOR THIS.
COUNCILMEMBER HERBOLD IS IN THE
QUEUE.
>> SOUNDS LIKE MAYBE YOU ARE
ALREADY DOING THIS.
BUT, WITH THE CITY'S UTILITY
DISCOUNT PROGRAM, WE RECENTLY
MOVED TOWARD, YOU WOULD WANT TO
DO THIS.
BECAUSE THERE IS STILL A COST
TO THE LOW INCOME INTERNET.
BUT, WE HAVE MOVED TOWARD
ALLOWING SHA TO WORK WITH SPU
AND CITY LIGHT TO AUTOMATICALLY
SIGN UP.
THEY KNOW THE INCOME BECAUSE
YOU WOULD NOT BE LIVING IN SHA
HOUSING IF YOU WERE NOT ALREADY
LOW INCOME.
NOT WAITING FOR PEOPLE TO
CONTACT THEM TO SIGN UP.
IT IS AN AUTOMATIC SIGNUP.
WE CAN'T AUTOMATICALLY SIGN
PEOPLE UP FOR LOW INCOME NOR
NET.
BUT YOU COULD HAVE A WAY OF
AUTOMATICALLY CONTACTING THEM.
>> IT'S A GREAT IDEA.
YEAH.
>> I'M AWARE SOME OF THE
INTERNET PROVIDERS SAY THEY
BELIEVE THEIR SUBSCRIBERSHIP IS
LOWER THAN IT SHOULD BE.
>> AND WE KNOW THAT PEOPLE ARE
ALSO SUBSCRIBING TO SERVICES AT
A HIGHER RATE THAN THEY NEED
TO.
BUT, THE COMPANIES HAVE A
WAITING PERIOD.
YOU CAN'T HAVE SERVICE FOR
THREE MONTHS.
THEIR TARGET IS JUST AT NEW
SUBSCRIBERS ONLY.
SO, THAT IS A CHALLENGE ALSO.
>> WE COULD HAVE CHANGED THAT
IN THE FRANCHISE AGREEMENT.
>> WE TRIED.
>> OH, GOT YOU.
COUNCILMEMBER MOSQUEDA.
>> I'M REALLY EXCITED ABOUT
THIS CONVERSATION AND THE WORK
WE HAVE ALREADY DONE TO CONNECT
FOLKS TO THE SERVICES THEY ARE
ELIGIBLE FOR.
I OVERSEE CITY LIGHT.
COUNCILMEMBER HERBOLD OVERSEES
PUBLIC UTILITIES.
I THINK WE ARE MISSING HUGE
OPPORTUNITIES AND I KNOW THIS
IS A SLIGHT DEVIATION FROM YOUR
REPORT BUT I WANT TO
ACKNOWLEDGE THIS IS SOMETHING
WE ARE FAR BEHIND THE BALL ON.
AND IT IS IN A PERFECT POSITION
TO HELP US CATCH UP.
WHEN WE LOOK AT WHAT THE STATE
DOES FOR APPLE HEALTH FOR KIDS
OR ADULTS WE HAVE AUTOMATIC
ENROLLMENT.
IF YOU ARE ELIGIBLE FOR WICK,
FOOD STAMPS, TAKE CHARGE.
THEY HAVE THE DATA AND MAKE IT
LESS TRAUMATIZING AND CONFUSING
FOR PEOPLE.
SO, SEATTLE LIGHT HAS INCREASED
THE AMOUNT OF PEOPLE ENROLLED
IN THE DISCOUNT PROGRAM BY
THREEFOLD BUT THERE ARE THREE
QUARTERS OF THE ELIGIBLE
POPULATION NOT ENROLLED SO WHEN
WE THINK ABOUT WAYS TO
STREAMLINE THE SYSTEM, WE WOULD
LIKE TO ENROLL THEM.
I THINK THIS IS SOMETHING WE
WOULD WANT TO TAKE UP THIS YEAR
PORTFOLIO FOR YOU ALL TO GIVE
US A SENSE OF WHAT WE NEED TO
DO TO MAKE THAT NOT JUST A WARM
HANDOFF.
THAT WOULD BE THE SECOND BEST
THING COMPARED TO GIVING
SOMEBODY A PHONE NUMBER.
BUT TO AUTOMATICALLY ENROLL
THEM.
>> I AGREE WITH EVERYTHING YOU
SAID.
I DO HAVE AN APPRECIATION FOR
THE CHALLENGES WITH THAT
THOUGH.
IF IT WERE THAT EASY IT WOULD
HAVE BEEN DONE.
BUT IN 2020, IF IT IS
RESOURCES, A RESOURCE ISSUE.
BUT I DO RECOGNIZE SOME OF THE
CHALLENGES.
>> NOT THE LEAST OF WHICH,
THESE ARE COMMERCIAL SERVICES
AS OPPOSED TO GOVERNMENT
PROGRAMMING SO AUTOMATICALLY
ENROLLING IN THE INTERNET
SERVICE MAY PRESENT SOME
CHALLENGES BECAUSE OF THAT.
>> AND YES.
I THINK NOW WE ARE REALIZING
THE CRITICAL NATURE OF HAVING
HIGH SPEED INTERNET ACCESS.
IT IS TRULY A DIGITAL DIVIDE.
IT IS NO LONGER A LUXURY FOR
THE FLUENT FOLKS.
IT COULD BE, THERE COULD BE
PERHAPS OUTSIDE CONSULTANTS AND
OTHER RESOURCES THAT CAN HELP
US REALLY ASTRO NO, MA'AMICALLY
CHANGE THE NEEDLE ON THIS.
>> GOT IT.
THANK YOU.
GREAT.
WE KNOW DIGITAL SKILLS IS A
HUGE ISSUE FROM FOLKS.
WE KNOW FROM OUR SURVEY.
AT LEAST 14% OF OUR POPULATION
HAS LOW DIGITAL SKILLS.
SO, LAST YEAR, WE SUPPORTED 23
COMMUNITY ORGANIZATIONS
DIRECTLY THAT PROVIDED DIGITAL
SKILLS TRAINING.
THE PICTURE IS EDUCATION FOR
ALL.
WHERE IMMIGRANTS ARE TAKING
CLASSES ON BASIC COMPUTER
USAGE.
INTERNET CITIZENSHIP AND SELF-
SUFFICIENCY TO BUILD SKILLS.
WE PROVIDED TRAINING FOR 1500
RESIDENTS AND SOME OF THOSE
RECEIVED TRAINING IN JOB
SEARCH.
THERE WAS ONE ON ONE ASSISTANCE
WHERE THAT WASN'T NECESSARILY
ALWAYS TRACKED.
WE KNOW THE NUMBER IS HIGHER.
AND WE HELPED 1285 YOUTH WITH
STEM, DIGITAL LITERACY AND
ENROLLMENT PROGRAM.
SO THIS IS JUST A SMALL CROSS
SECTION OF SOME OF THOSE FOLKS.
THE ONES WE HAVE REPORTED.
2249 PEOPLE ARE LOW INCOME.
REACHED ABOUT 1456 REFUGEES.
1200 YOUTH.
96 FOLKS WITH PEOPLE LIVING
WITH A DISABILITY.
ONE OF OUR PROJECTS AND
PARTNERS WAS WITH FOLKS WORKING
WITH SEATTLE HOUSING AUTHORITY.
REACHING SOME OF THOSE
COMMUNITIES.
AND 677 OLDER ADULTS.
45 PEOPLE WE KNOW OF
EXPERIENCING HOMELESSNESS.
THIS IS JUST AN EXAMPLE.
ONE OF THE PROJECTS LAST YEAR
WAS THE WEST SEATTLE SENIOR
CENTER WITH A SHOUT-OUT TO A
GENTLEMAN THERE, A VOLUNTEER
FROM THE COMMUNITY, BURKE
DYKES.
WE WERE ABLE TO EQUIP THEM AND
PROVIDE TRAINING.
>> THE RESIDENCE ON THE SKILLS
PART WE SERVED, ARE THOSE
PRETTY MUCH THE RESULT OF
ORGANIZATIONS WHERE FUNDING
DOING THAT KIND OF WORK?
>> YEAH.
>> PART OF MY THOUGHT WHEN I
LOOKED AT THE PEOPLE
EXPERIENCING HOMELESSNESS, THAT
NUMBER SEEMS WHAT LOW.
THAT'S A CHALLENGE OF
DEMOGRAPHIC.
BUT THE THOUGHT OCCURRED TO ME
HERE IN CITY HALL AS AN EXAMPLE
WHEN WE HAVE PEOPLE
EXPERIENCING HOMELESS SLEEPING
HERE, THEY HAVE TO WAKE UP
FAIRLY EARLY, IT WOULD SEEM TO
ME THAT EVEN IF THERE IS SOME
BASIC SKILLS OR BASIC ACCESS,
WE SHOULD TRIPLE THAT NUMBER
PRETTY EASILY.
THAT HAS BECOME CRITICAL.
WE WILL HAVE THIS SAMARITAN
TECHNOLOGY THAT I'M INTERESTED
IN AT LEAST.
IN LOOKING AT SOME FOLKS
EXPERIENCING HOMELESSNESS MAYBE
HAVE OTHER BEHAVIORAL ISSUES
THAT MAY NOT BE CONDUCIVE
TOWARD THIS INTERNET ACCESS GET
ACCESS TO SERVICE COULD MAKE A
HUGE DIFFERENCE.
I KNOW THERE'S MORE THAN 45
PEOPLE LIKE THAT OUT THERE.
SO THAT NUMBER SEEMS A LITTLE
LOW.
WHEN WE LOOK AT OUR PORTFOLIO,
THE QUESTION BECOMES HOW TO WE
ADDRESS THAT GAP?
>> YEAH.
I THINK IT IS REALLY AN
IMPORTANT POINT AS WELL.
I'M WITH YOU ON THAT.
WE KNOW THAT FOLKS ARE COMING
IN.
, USING THE KIOSKS.
THE PUBLIC WI-FI.
WE HAVE FUNDED AND WORKED WITH
PLYMOUTH HOUSING GROUPS.
SO, I THINK THERE'S STILL A LOT
MORE THAT CAN BE DONE.
I'LL TALK A LITTLE BIT ABOUT
THE WI-FIES, THE SEATTLE PUBLIC
LIBRARIES EXPANSION INTO THE
TINY HOME VILLAGES THIS YEAR AS
ONE THING AS WELL.
MORE CAN BE DONE TO LINK PEOPLE
TO THE PATHWAYS OF OPPORTUNITY
THAN HAVING THE EXPOSURE AND
THE EQUIPMENT AND THE TRAINING
IS AN IMPORTANT PIECE OF THAT.
>> COUNCILMEMBER HERBOLD?
>> JUST A FOLLOW-UP ON THAT.
I'M TRYING TO CONCEPTUALIZE.
ON THE NEXT SLIDE, WE BREAK UP
INTO SORT OF THE DEMOGRAPHICS
OF THE FOLKS WHO RECEIVE THAT
TRAINING.
WE CAN ASSUME THAT THESE 23
ORGANIZATIONS WERE
ORGANIZATIONS THAT WERE SERVING
THESE DIFFERENT DEMOGRAPHICS
AND THAT IS HOW THE SERVICES
WERE DELIVERED.
IS IT MAYBE REASONABLE TO
ASSUME THAT OF THESE 23
ORGANIZATIONS, PERHAPS ONLY ONE
OF THEM WAS AN ORGANIZATION
THAT WAS FOCUSED ON SERVING THE
PARTICULAR DEMOGRAPHIC OF
PEOPLE EXPERIENCING
HOMELESSNESS?
>> YEAH.
I THINK THIS PAST YEAR, THAT,
LET'S SEE.
SO WE COMPLETED, I HAD 23
PROJECTS WE ASSISTED.
IT VARIES FROM YEAR TO YEAR.
IF OUR GRANTS, MORE YOUTH
PROGRAMS, SENIORS, DISABILITY
SERVING HOMELESSNESS.
THIS CURRENT YEAR THAT IS
WORKING NOW, MILLIONAIRE CLUB.
I THINK THERE IS ALSO A
CHALLENGE THAT ALSO IN THE
CAPACITY OF SOME OF THE
COMMUNITY ORGANIZATIONS TO
TRACK, SO, BOTH FOR PEOPLE'S
PRIVACY SAKE AND ALSO, DATA
TRACKING SYSTEMS AND ALSO THAT
COMFORT AND COLLECTING THE DATA
FROM PEOPLE.
SO, THAT IS SOMETHING THAT WE
ARE WORKING WITH AS WELL IN
HELPING THEM BETTER TELL THE
STORY AND COLLECT THAT
INFORMATION.
>> I GUESS TO COUNCILMEMBER
HERBOLD'S POINT, THIS IS A
DEPARTMENTAL CALL.
WHEN WE LOOK AT THE TECHNOLOGY
MATCHING GRANT PROGRAM.
WE CAN SHIFT THE EVERY CITIZEN
ON THE NEEDS OF THE DAY
SOMETIMES AND MAYBE, THERE
COULD BE AN EMPHASIS ON AND I
KNOW THAT THIS COULD BE A
CONSIDERATION.
THE HOME LBS.
NESS HOMELESSNESS ANGLE.
>> GOOD.
>> SO, ON CONNECTIVITY, SO, WE
MENTIONED THAT 223
ORGANIZATIONS ARE RECEIVING THE
FREE BROAD BAND INTERNET THAT
WE ARE ABLE TO OFFER TO
ORGANIZATIONS PROVIDING ACCESS
AND TRAINING THROUGH OUR
AGREEMENTS WITH COMCAST.
THAT TOTAL VALUE IS ABOUT
468,000.
THOSE 223 ORGANIZATIONS
ESTIMATED THEY SERVE THOUSANDS
OF RESIDENTS.
WE HAVE BEEN DOING AN AUDIT OF
ALL THE SITES AND THAT IS
HELPING US TO COLLECT MORE
INFORMATION AND WE ARE
CONTINUING TO TIE THE
ORGANIZATIONS TO OUR OTHER
GRANT PROGRAM SOS WHEN WE ASK
PEOPLE WHEN THEY ARE APPLYING
FOR TECHNOLOGY MATCHING FUND,
WE ASK THEM IF THEY HAVE A
CABLE BROAD BAND CONNECTION.
IF THEY DON'T, IT IS AN
OPPORTUNITY FOR THEM TO ALSO
INCREASE THE NUMBERS.
SO, WE HAVE SOME OF THE
SERVICES THAT WILL CONTINUE TO
GROW THE NUMBER OF SITES THIS
YEAR.
>> COUNCILMEMBER HERBOLD?
>> SO, ON THE COMMUNITY
ORGANIZATIONS, THIS IS SUPER
EXCITING.
WHAT I HEAR YOU SAYING IS THAT
IF THEY ARE ELIGIBLE, THEY CAN
RECEIVE NOT JUST DISCOUNTED BUT
FREE INTERNET ACCESS.
IS THAT AN OPPORTUNITY THAT
THAT IS LIMITED BY THE NUMBER
OF ELIGIBLE ORGANIZATIONS OR IS
THERE A CAP ON THE TYPES OF
AGREEMENTS THAT WE PERHAPS HAVE
PURCHASED?
>> YEAH.
SO WE DO HAVE A LIMIT ON HOW
MANY WE CAN ADD EACH YEAR IN A
CAP.
SO IT IS LIKE A MAXIMUM, I
BELIEVE IT IS 500.
AND THEN, THERE IS A LIMIT ON
WAVE AS WELL.
IT IS ABOUT 20 NEW SITES WE CAN
ADD PER YEAR.
SO THERE IS CERTAINLY ROOM TO
DO THAT.
>> AND WHAT'S THE ELIGIBILITY?
>> IT IS BASICALLY THE
ELIGIBILITY IS THAT IT HAS TO
BE A NONPROFIT AND HAS TO BE
PROVIDING SOME COMMUNITY ACCESS
AND TRAINING.
>> ALSO HAVE TO HAVE NO
INTERNET SERVICE AT THE TIME
THEY ARE SIGNED UP?
>> NO, THEY CAN HAVE WHATEVER
INTERNET SERVICE THEY WOULD
LIKE.
>> I WILL TELL PEOPLE ABOUT
THIS OPPORTUNITY.
>> I WILL SEND YOU FULL
DETAILS.
>> AND IT IS THIRD TIER CLASS
BUSINESS SERVICE.
IT IS QUALITY SERVICE FOR
ORGANIZATIONS.
IT IS A GREAT RESOURCE.
I WILL MENTION 194 OF THE FOLKS
THAT SUBSCRIBED TO THE DISCOUNT
INTERNET PROGRAMS WERE SEATTLE
HOUSING COMMUNITY.
SO THAT HAS BEEN A REALLY
HELPFUL PARTNERSHIP I THINK
WITH THEM.
SO THE CITY OF SEATTLE PROVIDES
FREE PUBLIC ACCESS TO COMPUTERS
AND WI-FI IN 70 SITES.
SO, THAT IS 27 LIBRARIES.
29 PARKS AND REC COMMUNITY
CENTERS.
SIX OF OUR FAS CUSTOMER SERVICE
CENTERS THAT PROVIDE JUST KIOSK
RIGHT NOW.
AND OTHER CITY SITES INCLUDING
CITY HALL HERE, JUSTICE CENTER,
KING STREET STATION.
SO, THROUGH THAT COMBINATION OF
PUBLIC SITES WE ARE ABLE TO
PROVIDE ALMOST 900,000 KIOSK
SESSIONS AND 3.8 MILLION WI-FI
CONNECTIONS TO PEOPLE'S DEVICES
ACROSS THE CITY.
THEN, HERE IS WHAT THE LIBRARY
HAS BEEN WORKING ON WITH THE
MOBILE EXECUTIVETY.
THEY VI CONNECTIVITY.
525 CHECKOUTS WERE THROUGH
PRIORITIZED COMMUNITY OUTREACH.
THAT IS WHEN THEY ARE REACHING
INTO IMMIGRANT.
REFUGEE COMMUNITIES AND OTHERS.
SO, THEY ALSO HAVE DONE MORE
OUTREACH TO SOME OF THE
HOMELESS COMMUNITIES THIS PAST
COUPLE OF YEARS.
THIS PAST YEAR, THAT RESULTED
IN CONNECTING FIVE TINY HOME
VILLAGES WITH INTERNET THROUGH
FIXED HOT SPOTS.
WITH T-MOBILE AS A PARTNER
THERE.
SO, THAT IS JUST REALLY A
POSITIVE THING AS WE SEE IT AS
WELL.
>> CONSOMMES DAVIDMOSQUEDA.
>> I APPRECIATE THE WORK YOU
ARE DOING FOR THOSE
EXPERIENCING HOMELESSNESS TO
HAVE ACCESS TO INTERNET.
CAN YOU ALWAYS TALK ABOUT THE
ACCESS TO HOT SPOTS OR WI-FI IN
ENHANCED SHELTERS OR ON THE
GROUND SHELTERS?
>> I DON'T HAVE A LOT OF
INFORMATION ABOUT THAT.
YOU KNOW.
WE KNOW THAT WE HAVE SUPPORTED
IN COMMUNITY ROOMS IN SOME OF
THOSE ORGANIZATIONS, WI-FI
CONNECTIVITY.
AND, SO, SOME ORGANIZATIONS, WE
HAVEN'T DONE A FULL SURVEY OF
WHERE THAT IS.
WE KNOW THROUGH THE COUPLE OF
THE MATCHING FUND PROJECTS AND
THROUGH SOME OF THE CABLE BROAD
BAND CONNECTIONS THAT GO TO
ORGANIZATIONS SERVING HOMELESS
THAT THEY HAVE ADDED WI-FI TO
THOSE IN COMMUNITY ROOMS.
I KNOW ANECDOTALLY OF SOME
ORGANIZATIONS THAT INCREASED
THAT ACCESS TO INDIVIDUAL
APARTMENTS.
WE HAVEN'T DONE A FULL SURVEY
AT THIS POINT.
>> IT WOULD BE HELPFUL TO HAVE
A BETTER UNDERSTANDING OF THE
SHELTERS.
ALONG WITH THE NUMBER OF THE
PERMANENT SUPPORT OF HOUSING
UNITS.
HOW MANY OF THOSE FACILITIES DO
HAVE ACCESS TO WI-FI SERVICES
AS COUNCILMEMBER HERBOLD AND
I'M SORRY, COUNCIL PRESIDENT
BRUCE HARRELL MENTIONED.
IT IS NO LONGER A LUXURY, IT IS
A NECESSITY.
ACCESS TO MEDICAL CARE, KEEPING
YOUR JOBS.
ACCESS TO KIDDO'S HOMEWORK.
THAT WILL BE AN INTERESTING
LEARNING CURVE FOR ME.
IT IS IMPORTANT WE HAVE ACCESS
TO THAT INTERNET SERVICE SO I
WOULD LOVE TO HEAR MORE ABOUT
THE SHELTERS AND THE HOUSING.
>> THANK YOU.
WE WILL LOOK INTO THAT AND GET
BACK TO YOU.
>> COUNCILMEMBER HERBOLD.
>> QUESTION ABOUT THE HOT SPOT
PROGRAM.
THIS IS, MY UNDERSTANDING, THE
HOT SPOT PROGRAM, THE LIBRARY
RUNS IS RUN THROUGH THEIR
BUDGET.
>> YEAH.
>> WHAT SUPPORT CAN WE OFFER
THEM IN EXPANDING THAT PROGRAM?
LAST I CHECKED.
LET ME SEE HERE, THE WAITING
LIST WAS ABOUT THREE MONTHS
LONG.
AND, 1500 PEOPLE.
>> YEAH.
>> SO IT IS REALLY A POPULAR
PROGRAM.
AND IF THERE IS SOMETHING THAT
WE AS A CITY CAN DO TO LEVERAGE
THEIR INVESTMENT IN HOT SPOTS,
I WOULD REALLY LIKE TO LOOK AT
THAT.
>> WELL, I USED TO WORK AT THE
LIBRARY AND STARTED THE PROGRAM
WHEN I WAS THERE.
IT'S A FUNCTION OF MONEY.
IT COMES DOWN TO THAT.
SINCE THE PROGRAM WAS STARTED
THE LIBRARY WAS ABLE TO
NEGOTIATE A MUCH BETTER DEAL.
AND SO, THE MONEY THEY HAVE
ALLOCATED TO THAT IS GOING
FURTHER AND WAS ABLE TO GET
THAT WAIT LIST DOWN TO THE
LEVEL THAT YOU ARE SAYING.
IT'S STILL NOT GREAT, BUT IT'S
BETTER THAN IT WAS WHEN I WAS
THERE.
THREE YEARS DIVORCED FROM THE
ORGANIZATION, IT IS PROBABLY
ALL ABOUT MONEY.
>> LIKE WISE, IF WE WANTED TO
SUPPORT THEM IN PURCHASING MORE
HOT POTS, IT WOULD BE A MATTER
OF THIS COUNCIL MAKING IT A
PRIORITY?
>> SURE, THAT WOULD BE ONE
OPTION.
BUT YEAH.
AGAIN, I DON'T KNOW.
I HAVEN'T DELVED INTO THE
DETAILS OF THE LEVY TO SEE IF
SPECIFIC FUNDING WAS SET ASIDE.
BUT, YOU KNOW, IT IS WILDLY
POPULAR.
AND IT IS JUST A SUPPLY AND
DEMAND ISSUE AT THIS POINT.
>> VERY GOOD.
TEN OF 20.
>> OKAY.
>> TAKE THE HINT, DAVID.
>> SO, THIS IS JUST A SLIDE IN
TERMS OF THE DEVICES THAT WE
HAVE HELPED THE COMMUNITY GET
FOR ORGANIZATIONS.
IN 974 OF THIS TOTAL NUMBER OF
DEVICES CAME FROM FINANCE AND
ADMINISTRATIVE SERVICES FROM
OUR CITY SURPLUS COMPUTERS
BEING REDISTRIBUTED TO SCHOOLS
AND COMMUNITY ORGANIZATIONS.
AND SO, YOU JUST START TO SEE A
LITTLE BIT OF THE DISTRIBUTION
THAT WENT OUT THERE.
46 TABLETS.
YOU KNOW.
WE FUNDED SEVEN SMARTPHONES.
AND THEN, A FEW ROBOTIC KITS.
AND, 3D PRINTERS AND OTHER
THINGS THAT ARE PROVIDING
ACCESS TO MORE ADVANCED
TECHNOLOGY FOR EDUCATION
PURPOSES.
SO, AND THIS IS JUST AN EXAMPLE
OF THE LIBRARY AND US AND OTHER
FAMILY SAFETY TASK FORCE
WORKING TOGETHER WHERE THE
LIBRARY PROVIDED TRAINING TO
PARTICIPANTS THROUGH THE FAMILY
SAFETY TASK FORCE.
AND WE ALSO HELPED ENABLE THEM
TO GET LAPTOPS THROUGH THAT
PROGRAM.
SO, BRINGING TOGETHER THAT
SKILLS CONNECTIVITY DEVICES
TRAINING.
SO, 182 LAPTOPS WENT DIRECTLY
TO LOW INCOME INDIVIDUALS.
SOME OF THAT WITH WAS OUR
PARTNERSHIP WITH THE SEATTLE
HOUSING AUTHORITY AND THE HUD
PROGRAM WE WERE PARTICIPATING
IN.
AND JUST, TURNING THAT TO
ONLINE SERVICES.
PART OF THE GOAL IS INCREASING
ACCESSIBILITY.
WE PARTNERED WITH A CIVIC USER
TESTING GROUPS TO DO USABILITY
TESTING FOR THE SEATTLE.GOV
WEBSITE.
THEY WORKED WITH SEATTLE
HOUSING AUTHORITY RESIDENTS FOR
THEM TO BE USABILITY TESTERS
WHCH IS A GREAT STEP FORWARD.
THAT IS HELPING US WITH
NAVIGATION.
MORE FRIENDLY DESIGN.
AND, THE CITY WORKED ON ITS
AFFORDABILITY PORTAL.
SO, YOU KNOW, THAT SINGLE POINT
OF PRESENCE WHERE PEOPLE CAN
FIND OUT ABOUT WAYS TO GET FREE
AND DISCOUNTED SERVICES TO HELP
EASE SOME OF THEIR FINANCIAL
NEEDS.
AND, FINALLY, JUST LAST COUPLE
OF SLIDES HERE, I JUST WANT TO
KIND OF REEMPHASIZE, YOU KNOW,
AS WE WORK TOWARD DIGITAL
EQUITY, WHAT A PARTNERSHIP THAT
WAS SO THE FUNDING THAT WE
REINVEST IN COMMUNITY AND ARE
ABLE TO MATCH THE EFFORTS FROM
THE COMMUNITY TO ENABLE THIS
WORK TO GO FORWARD.
WITH SEATTLE SCHOOLS GOING
TOGETHER.
WITH THE PRIVATE SECTOR, COME
CAST.
WAVE, FACEBOOK THAT CONTRIBUTED
TO THE TECH MATCHING FUND.
THEN THE COMMUNITY.
THROUGH THAT WORK, 269
NONPROFITS INVOLVED.
SERVICE WORKING TOWARD DIGITAL
EQUITY.
SO, THAT REALLY EXTENDS WHAT WE
ARE ABLE TO DO WITH THE THE
DOLLARS YOU ALLOCATE.
>> CAN I GO BACK TO SLIDE
NUMBER 14 PLEASE?
SO, THAT, THERE, THIS IS ONLINE
NOW, SO, THAT IS A PORTAL BY
WHICH A PERSON GOING NOW CAN
GET THE DISCOUNTED UTILITIES?
IS THAT WHAT THAT IS INTENDED
TO DO?
>> THEY CAN ACCESS THE
INFORMATION ABOUT THE PROGRAMS
AND FILTER BASED ON THEIR
INTERESTS.
SO WE HAVE JUST COMBINED ALL
THE INFORMATION.
THERE IS WORK TO STREAMLINE THE
APPLICATION PROCESS.
THE MAJORITY OF THEM ARE NOT
CITY PROGRAMS.
SO WE HAVE LIMITED CONTROL.
BUT FOR THE ONES WE DO CONTROL,
THERE IS A PROJECT UNDERWAY
NOW.
>> DOES THAT LINK, THAT IS
INFORMATION BUT DOES IT LINK TO
THE APPLICATION PROCESS?
>> SURE, WHERE THE APPLICATIONS
ARE AVAILABLE.
THE LINKS ARE AS WELL.
IT IS A STEP IN THE DIRECTION.
>> I HAVEN'T BEEN ON THIS
WEBSITE.
IS THIS PRETTY OBVIOUS TO
SOMEONE WHO HAPPEN TO GO ON?
HOW MANY PAGES BACK IS IT?
DO WE KNOW?
HOW COULD ONE GET TO THIS?
HOW DO THEY KNOW THERE IS A
MAKING SEATTLE MORE AFFORDABLE?
>> I CAN CHECK TO SEE WHERE THE
LINKS ARE AVAILABLE.
WE ALSO JUST COMPLETED A MAJOR
ENHANCEMENT OF OUR SEARCH
FUNCTIONALITY.
AND HAVE MORE CONTROL OVER
THAT.
AFFORDABILITY IS NOT A TERM I
THINK THAT A LOT OF PEOPLE
LOOKING FOR A DISCOUNT PROGRAM
WOULD USE.
IT IS A TERM OF ART THAT WE
KNOW WHAT IT MEANS.
WE CAN PEPPER THE PAGE WITH ALL
THE TERMS, META DATA.
I CAN GO BACK TO THE TEAM AND
FIND OUT WHAT THEY HAVE DONE TO
MAKE IT MORE DISCOVERABLE.
>> I HAVE NO JUDGMENT.
I DON'T, THIS WEB PAGE IS
REALLY FASCINATING TO ME.
I'M JUST WONDERING HOW EASY IT
IS TO GET TO AND HOW MUCH USAGE
WE ARE GETTING OUT OF IT.
BUT I LIKE THAT.
YOU CAN GO FORWARD.
>> SEATTLE.GOV/AFFORDABLE JUST
TO PUT THAT ONE OUT THERE.
WHILE WE CONTINUE TO WORK ON
THAT VISIBILITY AND PRESENCE,
GO TO SEATTLE.GOV/AFFORDABLE.
>>> SO, JUST A SHOUT-OUT.
IT IS NOT JUST SEATTLE IT,
THERE ARE IMPROVEMENTS TO
DIGITAL EQUITY IN 2018.
IT IS PUTTING THAT DIGITAL
EQUITY LENS INTO THE DELIVERY
OF PROGRAM SERVICES THAT HELPS
US ALSO TOGETHER AS A CITY WORK
TOWARD THIS GOAL.
AND, THEN, LAST YEAR, WE
LAUNCHED AND ARE CONTINUING TO
DEVELOP A DIGITAL EQUITY
NETWORK.
WORKING WITH KING COUNTY AS
WELL.
THIS IS A LITTLE BIT MORE
REGIONAL APPROACH TO BRING
PEOPLE TOGETHER TO LEVERAGE
SHARE BEST PRACTICES AND SO I
THINK THAT DIGITAL EQUITY
NETWORK AS WE KEEP GOING
FORWARD WILL HELP FURTHER THAT
KNOWLEDGE AND EFFORT ON DIGITAL
EQUITY.
>> JUST TO JUMP IN REAL QUICK,
THE CONCEPT ON THIS EMERGED A
FEW YEARS AGO WHEN THIRD PARTY
REPORT OP SEATTLE COMMENDED US
ON HAVING A LOT OF PROGRAMS IN
THE COMMUNITY TO SUPPORT PEOPLE
IN ACHIEVING DIGITAL LITERACY.
SO, WE TOOK IT ONTO CONVENE THE
MAJOR PLAYERS IN THAT SPACE AND
ARE WORKING WITH THEM AND SOME
RESEARCH PARTNERS AT THE UW TO
DEVELOP BEST PRACTICES FOR
DIGITAL SKILLS PROVIDERS TO
USE.
>> SO, I GUESS ONE OF THE
QUESTIONS I HAD I WAS GOING TO
RESERVE IT BUT THIS MIGHT BE A
GOOD POINT.
THIS HAS BEEN A PHENOMENAL
PRESENTATION AND YOU ARE DOING
OUTSTANDING WORK.
VERY COMMITTED AND EXECUTING
WELL.
USUALLY WITH A COMPLIMENT LIKE
THAT, THERE'S A BUT RIGHT?
NOT A BUT.
BUT SOMETHING CONSPICUOUSLY
MISSING WHEN I LOOK AT WHAT WE
CAN DO BETTER AS A CITY, I
DON'T POINT THE FINGER.
WHAT WE CAN DO.
I KNOW THERE'S A LOT OF
PHENOMENAL PROGRAMS, A LOT OF
CORPORATIONS ARE DOING.
LIKE, MICROSOFT HAS THE DIGI
GIRL PROGRAM THEY PUT A LOT OF
RESOURCE BEHIND.
AMAZON HAS SOME PROGRAM WHERE
THEY USE WHAT THEY CALL
AMAZONIANS TEACHING FOLKS HOW
TO CODE AND THEY HAVE MANY MORE
RESOURCES THAN THE CITY.
WHAT I'M NOT SEEING IS A VERY
INTENTIONAL EFFORT FOR US TO
GET MAXIMUM USE OUT OF OUR
DOLLARS TO TRY TO PARTNER OR
SUPPORT OUR KIDS AND OUR
ELDERS, OUR AGING POPULATION.
THE LOWER INCOME FOLKS
PARTNERED AND GETTING SOME OF
THOSE RESOURCES.
A PERSONAL STORY IS MY WIFE WHO
WORKS AT MICROSOFT, SHE TOOK A
BUNCH OF KIDS FROM CLEVELAND
HIGH SCHOOL AND MY DAUGHTER IS
THERE TO DIGI GIRL.
AND SHE WAS SHOCKED AT THE LACK
OF DIVERSITY OVER THERE.
SHE IS ON THE OTHER HAND
HAMMERING MICROSOFT TO INCREASE
THE DIVERSITY.
WE KNOW THERE IS A PROBLEM WITH
WOMEN AND MINORITIES IN SOME
AREAS.
SO WHEN I LOOK AT THE
PRESENTATION AND ALL THE GREAT
WORK, WOULDN'T IT BE GREAT IF
WE COULD GET THE LARGE
CORPORATIONS IN THERE WITH THEM
PIPING RESOURCES AND PIPING
SERVICES INTO THE SAME
ORGANIZATIONS WE ARE FUNDING?
IT IS A STRATEGIC DIRECTION WE
HAVE NOT TAKEN IN THE PAST.
I DON'T KNOW IF WE AS A CITY
ARE AWARE OF WHAT THESE PRIVATE
ORGANIZATIONS ARE DOING WITH
ADDRESSING THE DIGITAL DIVIDE.
WHY WOULD WE KNOW?
BUT PART OF MAYBE OUR PORTFOLIO
FOR THE NEXT YEAR COULD BE
EXPLORING THAT AS A
POSSIBILITY.
SO TRACYE?
>> I KNOW THERE IS A GREAT
DESIRE TO PARTNER WITH MORE OF
THE PRIVATE SECTOR
ORGANIZATIONS FROM A TECHNOLOGY
ASPECT.
WE COULD WEAVE THAT ELEMENT OF
COMMUNITY SERVICE INTO THOSE
DISCUSSIONS AND I THINK THAT IS
SOMETHING I CAN WORK WITH THE
LEADERSHIP TEAM BECAUSE IT IS A
VERY NATURAL PROGRESSION OF THE
PARTNERSHIP THAT WE WANT TO
HAVE WITH COMPANIES THAT WORK
WITHIN OUR CITY OR SURROUNDING
AREAS.
>> SO, WE AS A CITY SORT OF SET
UP THE FRAME WORK THROUGH THE
INNOVATION AND ADVISORY COUNSEL
WHERE WE HAVE THE SAME PLAYERS,
MICROSOFT, AMAZON, ZILLOW, THEY
ARE ALL AT THE TABLE.
AND YOU HAVE TO GET THERE BUT
THIS IS EXACTLY THE KIND OF
PARTNERSHIP I WOULD LIKE TO
SEE.
THE IT GROUP IS IN ON AN IDEAL
SITUATION TO FUND SMALL
ORGANIZATIONS AND GIVE THE
STRUCTURE IF YOU WILL FOR THE
DIFFERENT PROGRAMS.
I HAD SOME OTHER QUESTIONS.
A FEW OTHER ISSUES BUT I WANTED
TO GET THAT IN HERE.
>> LINKING WITH THE INNOVATION
ADVISORY COUNCIL IS A GOOD ONE.
WHAT WE ARE ALSO CONTINUING TO
DO IS LINK THOSE PROJECTS
TOGETHER, COMPUTING SKILLS FOR
ALL BROUGHT ONE OF THOSE TO OUR
CENTERS.
WE DID A VISIT TO BIG FISH
GAINS WITH THEM.
ANOTHER EXAMPLE OF CREATING THE
EXPOSURE AND ULTIMATELY,
GETTING SOME OF THOSE
TECHNOLOGY PARTNERS TO
UNDERSTAND WHAT THE COMMUNITY
IS AND TO BRING SOME OF THEIR
INVESTMENTS AS WELL.
>> THAT'S WHAT I'M TALKING
ABOUT.
VERY GOOD.
>> SO JUST TO SUM UP, LAST
YEAR, THERE WERE ABOUT 1.4
MILLION IN CITY CONTRACTS WITH
COMMUNITY ORGANIZATIONS.
SO, WE HAD THE TECHNOLOGY
MATCHING FUND AND A COUPLE OF
DIRECTED GRANTS FROM OUR
DEPARTMENT.
JUST, ALSO, A SHOUT-OUT TO THE
OFFICE OF IMMIGRANT AND REFUGEE
AFFAIRS READY TO WORK PROGRAMS.
SO WE ARE IN CONSTANT
COMMUNICATION WITH GLEN DAVIS
AND FOLKS IN THAT PROGRAM AS
WELL.
AND THE NEIGHBORHOOD MATCHING
FUND AWARDED 97,000 TO PROJECTS
WITH TECH SKILLS.
AND WE CONDUCTED THE TECHNOLOGY
ACCESS AND ADOPTION STUDY.
WE ARE TAKING THIS INFORMATION
OUT AND USING IT AS PART OF
DISCUSSION WITH CITY
DEPARTMENTS.
OUTSIDE ORGANIZATIONS.
WE HAVE A MEETING COMING UP
WITH SEATTLE JOBS INITIATIVE.
SO, TAKING SOME OF THE DATA
THAT WE KNOW ABOUT THE NEEDS IN
THE COMMUNITY.
AND USING THAT AS PART OF THE
FRAME TO KEEP FOLKS WORKING
FORWARD ON DIGITAL EQUITY WORK
AS WELL.
AND WE ALSO, JIM JUST
MENTIONED, WE WERE WORKING WITH
THE UNIVERSITY OF WASHINGTON,
SO WE HAVE DONE A COMPARISON OF
DIFFERENT CAREER, SKILLS,
ASSESSMENTS SO WE CAN
ARTICULATE WHAT DIFFERENT
LEVELS OF SKILLS ARE SO THAT WE
CAN BE CLEAR ABOUT WHERE WE ARE
GETTING TO AND WORK WITH
ORGANIZATIONS SO THEY CAN HELP
RESIDENTS UNDERSTAND WHAT THE
FOUNDATIONS ARE IN THOSE
PATHWAYS AND THE NEXT LEVEL TO
GET THEM TO OTHER TECH CAREER
TRAINING.
SO, I DON'T THINK WE HAVE DONE
A BRIEFING FOR THIS ON YOU YET.
SO ET IS A GREAT PIECE OF WORK.
IT IS AVAILABLE NOW AT
SEATTLE.GOV/2018 TECH SURVEY.
THAT'S IT.
>> VERY GOOD.
A COUPLE OF QUESTIONS.
FIRST OF ALL, THROUGH ALL OF
YOUR LEADERSHIP AND JIM IS THE
DIGITAL ENGAGEMENT DIRECTOR,
YOU ARE GOING SOME CUTTING EDGE
WORK.
ON THE CONSULTING CONTRACT, I
ALWAYS WANT TO THANK YOU FOR
GIVING ME SO MUCH DATA.
A LOT OF DEPARTMENTS IN MY
EXPERIENCE ARE AFRAID OF THE
DATA, BUT FACTS ARE FACTS.
AND YOU DO SORT OF LEAVE
YOURSELF EXPOSED TO SOME POKING
AROUND WHEN YOU DO THAT.
BUT BY DOING THAT, YOU ARE
BEING VERY TRANSPARENT.
I THINK WE HAVE SOME CHALLENGES
HERE.
YOU RECOGNIZE THEM AS WELL.
AND WHAT ARE WE SORT OF LOOKING
AT?
WE HAVE A LOT OF ZEROS AND SOME
CATEGORIES THAT ARE NOT IDEAL
IN TERMS OF THE CONSULTING
CONTRACTS AND THE PURCHASING
ORDER WORK.
MAYBE YOU CAN WALK ME THROUGH
THIS NUMBER 5 OF 8, WHOEVER, I
DON'T KNOW IF IT IS RSGI TEAM
OR THE DEPARTMENT LEADERS.
BUT, DO YOU SEE SOME CHALLENGES
HERE AND MAYBE COULD TALK ABOUT
THE CHALLENGES YOU HAVE HAD?
>> SO, THERE'S A COUPLE OF
OBSERVATIONS WHEN YOU LOOK AT
THIS.
AND WHAT I FOCUS ON IS DO WE
SEE A ZERO ANYWHERE?
BECAUSE THAT FOR ME IS KIND OF
A CALL TO ACTION.
AND, YOU CAN LOOK AT --
>> NONE OF THEM.
>> AND CALLS TO ACTION.
WHEN YOU SEE THAT, AND THIS
GOES BACK TO THE COMMENTS.
THESE ARE AREAS WHERE WE NEED
TO SHORE THINGS UP.
SO THERE IS THIS CONCERTED
EFFORT AT THESE VENDOR FAIRS TO
REACH OUT IN A MORE AGGRESSIVE
MANNER.
ONE OF THE THINGS WE ARE TRYING
TO UNDERSTAND IS IF WE BROUGHT
PEOPLE TO THE TABLE, WHY DIDN'T
IT RESULT IN ACTUAL CONTRACT
WORK?
SOME OF IT IS BECAUSE IT TAKES
TIME.
OTHERS ARE WE MAY HAVE
ENTHUSIASM, BUT THEY WALK AWAY
OR MAYBE THEY DON'T REGISTER ON
THE ROSTER.
SO WE ARE TRYING TO MAKE THESE
THINGS PART OF THE SESSIONS WE
ARE HAVING.
WE ARE ALLOWING THEM TO SIT
DOWN AND REGISTER AT THE SAME
TIME.
THOSE ARE ACTIONABLE ITEMS WE
ARE LOOKING AT.
>> SO, I ASSUME THAT, SO IF YOU
ARE LOOKING AT, LET'S TAKE AN
EXAMPLE WHERE IN PURCHASING A
BLANKET CONTRACT.
WHAT IS A BLANKET CONTRACT?
>> I'M GOING TO LET JEREMY.
>> A BLANKET CONTRACT IS A
CONTRACT THAT IS PUT OUT BY FSA
PURCHASING.
USUALLY LIMITED TERM.
THREE, FIVE SEVEN YEARS.
IT IS THE RESULT OF AN RFP.
AND ANYBODY WHO IS AWARDED A
BLANKET CONTRACT, ANYBODY CAN
DO BUSINESS WITH THEM WITH
GENERALLY NO THRESHOLD OF
DOLLAR LIMIT.
SO HOME DEPOT OR SOMETHING LIKE
THAT.
>> SO IF I'M THE -- SO, DOES
THE VENDOR HAVE A BLANKET
CONTRACT WITH THE CITY OR THE
DEPARTMENT?
>> WITH THE CITY.
>> SO YOU HAVE THE ABILITY TO
USE THE BLANKET CONTRACT WITH
ANY OTHER VENDOR THAT HAS A
BLANKET CONTRACT WITH OTHER
DEPARTMENTS TO BUY PENCILS?
>> CORRECT.
SO, SEATTLE IT COULD BUY AS
WELL AS ANY OTHER DEPARTMENT
WITHIN THE CITY.
>> OKAY.
AND A PURCHASE ORDER THEN IS
JUST ONE OFF?
YOU HAVE AN ITEM.
YOU DO A PURCHASE ORDER, THEY
DON'T HAVE A STANDING CONTRACT?
>> YEAH.
IT IS ANYTHING UNDER $52,000
WITHOUT A BLANKET CONTRACT.
>> SO, WHEN YOU DO THAT, YOU
DON'T RFP THAT.
YOU HAVE THE ABILITY TO SELECT
SOMEONE ON A PURCHASE ORDER.
>> BETWEEN $8,000 AND $52,000,
YOU HAVE TO GET THREE QUOTES
AND GO WITH THE LOADEST QUOTE.
>> SO, BETWEEN 8,000 AND
50,000, AND THAT'S GOVERNED BY
WHAT?
INTERNAL PROCEDURES?
STATE LAW?
>> THOSE ARE THE ANNUAL
THRESHOLDS SET.
>> SO THAT IS JUST INTERNAL?
IS THAT CONSISTENT WITH ALL OF
THE DEPARTMENTS OR UNIQUE TO
IT?
>> CITY WIDE.
>> SO, SO, SO THE DEPARTMENTS
BETWEEN 8,000 AND 50,000, THEY
STILL HAVE TO RFP IT?
>> THEY WOULD HAVE TO GET THREE
QUOTES.
>> AND THEY ARE REQUIRED TO GO
WITH THE LOWEST QUOTES?
>> YES.
>> THAT IS POLICY?
WHY GO WITH THE HIGHER QUOTE?
>> YES.
>> I WAS JUST GETTING WARMED I.
BUT GO AHEAD.
>> AS FAR AS CHANGING, THIS IS
NOT AN AREA I THINK THE COUNCIL
HAS STARTED TO MOVE IN, BUT I'M
EXCITED TO START ASKING
QUESTIONS.
GIVEN THE CHANGES IN THE STATE
LEGISLATIVE SECTION AS IT
RELATES TO I200, SEEMS LIKE
THIS MIGHT BE AN AREA WHERE WE
CAN LOOK AT THE REQUIREMENTS
AND CREATE DIFFERENT LEVERS FOR
PRIORITIZING THE CONTRACTS.
>> EXACTLY.
COUNCILMEMBER MOSQUEDA?
>> QUICK QUESTION.
QUICK QUESTION TO FOLLOW UP ON
HOW WE ARE DEFINING, I GUESS,
MOST AFFORDABLE.
ISN'T THERE SOME CAVEAT WITH
THAT?
WE DON'T JUST DO THE CHEAPEST.
IT HAS TO BE THE CHEAPEST AND
THE BEST.
TO INDICATE THAT WE ARE NOT
INTERESTED IN LOW QUALITY
PRODUCTS THAT MIGHT BE
SHORTCUTTING WORKERS.
IS THERE NOT A CAVEAT LIKE THAT
IN OUR STATUTE?
>> I'M NOT FAMILIAR WITH THE
FINE DETAIL, BUT I WOULD ASSUME
IT IS NOT ONLY LOW COST, BUT
YOU NEED TO MEET A STANDARD OF
QUALITY.
>> WE ARE TALKING ABOUT JUST
GOODS.
BASICALLY.
SO IT WOULD BE LIKE A SPECIFIC
BRAND OF SOMETHING.
YOU WOULDN'T BE COMPARING A TO
B. IF THEY NEEDED A STANDARD
NUMBER 2 PENCIL, IT WOULD BE
THE EXACT SAME PRODUCT.
>> I DO REMEMBER THAT SEATTLE
HAD AT ONE POINT AN ETHICAL
SOURCING LEGISLATION.
IT MIGHT BE INTERESTING TO SEE
HOW THAT IS BEING APPLIED OR IF
IT WAS ONLY FOR CERTAIN
PRODUCTS.
AND, IF IT IS FOR ONLY CERTAIN
PRODUCTS, INCLUDING PENCILS, WE
SHOULD SEE HOW WE EXPAND THAT.
WE WERE LOOKING AT THE CITY'S
EXAMPLE WHEN WE WERE THINKING
ABOUT PURCHASING UNIFORMS AND
MAKING SURE WE WEREN'T LOOKING
AT SWEAT SHOP PRODUCED
UNIFORMS.
WE WANTED TO GO WITH THE
CHEAPEST AND THE MOST ETHICALLY
SOURCED.
IF THE SEATTLE ETHICAL SOURCING
LAWS DON'T APPLY ACROSS THE
BOARD, THAT IS ANOTHER WAY FOR
US TO GET OUT OF THIS QUESTION.
I'M SORRY.
I INTERRUPTED YOUR LINE OF
INQUIRY.
>> I EXAMINED THE CRITERIA TO
úDO A PROCUREMENT AND WHAT THE
THRESHOLD WAS TO TRY TO DO THEM
ON OCCASION.
AND JEREMY, I WANT TO THANK
YOU, YOU ARE BASICALLY JUST
EDUCATING ME ON A PROCESS CITY
WIDE.
YOU ARE TEACHING ME SO I
APPRECIATE THAT.
SO, ON THE PURCHASE ORDER
SITUATION WHEN WE DO THE
PURCHASE ORDER AND GET THREE
BIDS, IT SEEMS TO ME THAT IF WE
REALIZE FOR EXAMPLE THE NUMBER
OF AFRICAN-AMERICANS ON THE
PURCHASE ORDER SIDE IS ZERO,
AND, NATIVE AMERICANS ARE ZERO
AND WE STEP BACK FROM THAT AND
LOOK AT THE PURCHASE ORDERS WE
HAVE DONE, YOU HAVE OVER A
MILLION DOLLARS OF PURCHASING
ORDER POWER IF SOMEBODY STEPS
BACK AND SAYS OUR NUMBERS ARE
LOW.
BUT HERE AT SDOT, THEY ARE
BUYING THEIR PENCILS AND DOING
WELL IN THIS CATEGORY.
MAYBE WE GET OUR PENCILS FROM
THE SAME VENDOR.
IS ANYONE LOOKING AT THESE
NUMBERS?
>> I THINK FROM OUR
PERSPECTIVE, WE GET THESE
DESEGREGATED NUMBERS ON AN
ANNUAL BASIS AT THE END OF THE
YEAR WHEN THE WIMBY REPORT IS
PUBLICKED.
WHEN THEY COME OUT QUARTERLY,
THEY ARE NOT THIS GRANULAR.
WE CAN ONLY SEE THE TOTAL
AMOUNT OF WIMBY FOR CONSULTANT
ROSTER.
>> LET ME ASK YOU, YOU SAW THIS
REPORT AS I DID, RIGHT?
SO WHEN YOU SAW THESE, THERE
WERE 12 ZEROS.
WHAT DID YOU DO?
>> TED AND I BOTH LOOKED AT THE
NUMBERS AND WANTED TO BUILD IN
A SORT OF CLAUSE TO MANAGEMENT
AS FAR AS FULFILLING THEIR
GOALS.
AT A LEVEL OF, I WANT TO USE
THE TERM OKRs WHICH IS THE
OBJECTIVE OF KEY RESULTS.
THE PHILOSOPHY THEY WANT TO USE
GOING FORWARD AS FAR AS, I
DON'T KNOW IF IT IS PARALLEL
WITH E3.
SOMEBODY HELP ME HERE.
IF IT IS DIFFERENT.
>> ANTHONY, I CAN KIND OF CHIME
IN HERE, YOU LOOK AT THESE
NUMBERS.
WHAT WE WANTED TO DO WAS NOT
ONLY MAKE THE CHANGE TEAM
AWARE, BUT THE IT LEADERSHIP
TEAM AWARE.
THE ITEMS HE IS REFERRING TO,
ARE REALLY LEADERSHIP GOALS.
MAKING IT CLEAR WHERE WE WOULD
LIKE TO SEE IMPROVEMENTS.
DOES THAT CHARACTERIZE YOUR
INTENT?
>> IT WAS TO YOUR POINT, AN
ACCOUNTABILITY SOURCE, THERE
WAS MORE THAN JUST AN ASK TO
PARTICIPATE, BUT AN ASK TO FILL
AT A CERTAIN RATE TO MEET THE
GOALS.
>> SO LET ME ASK A QUESTION.
SO, LET'S TAKE THE MILLION
DOLLAR OF PURCHASING ORDER
CAPABILITY THAT WE HAVE, SO,
TOTAL WIMBY PARTICIPATION IS
ONLY 15%.
DOES THAT MEAN 85% JUST WENT TO
LARGER NONWIMBY ORGANIZATIONS.
BUT, THOSE ARE FOR SMALLER
PURCHASES RIGHT?
>> RIGHT.
UNDER 52,000 AND LESS.
>> COULD THEY HAVE ALSO GONE TO
NBE?
>> THAT WOULD STILL BE SHOWING
UP HERE.
>> THAT JUST SEEMS AS THOUGH,
AND LET'S SEE.
WHAT IS OUR TARGET FOR THAT
CATEGORY?
FOR WIMBY PARTICIPATION FOR
PURCHASE ORDERS?
WHAT IS OUR TARGET?
17?
>> THE TARGET FOR PURCHASING
OVERALL WAS 17%.
WE DON'T DO A TARGET PER
BLANKET CONTRACT OR BLANKET
ORDER.
IT IS JUST ALL PURCHASING
COMBINED.
>> WHAT SEEMED, PARTICULARLY, I
HAVE TO ASSUME THAT ON A
PURCHASE ORDER SIDE OF THINGS
THOSE ARE SMALLER PURCHASE.
I HAVE TO AUTHORIZE PURCHASES
AS A DEPARTMENT HEAD.
SEEMS LIKE THE GOAL SHOULD BE
MUCH HIGHER THAN THE 17%.
YOU SHOULD KNOCK THAT ONE OUT
OF THE PARK.
MAYBE I'M MISSING SOMETHING.
WOULD YOU AGREE WITH THAT?
THAT THE GOAL SHOULD BE HIGHER?
PART OF THE CHALLENGE OF ALWAYS
SEEING THIS KIND OF WORK IS WE
CAN'T FIND ANYONE TO DO THIS
KIND OF WORK.
>> OUR ACTUAL FOR PURCHASING IN
2018 WAS 24%.
OUR GOAL FOR 2019 IS 25%.
AND THAT IS THE HIGHEST OF ANY
DEPARTMENT IN THE CITY.
>> CAN YOU EXPLAIN THE DIRECT
VOUCHER?
>> ANYTHING UNDER $8,000.
WITH THE DIRECT VOUCHER, YOU
DON'T HAVE TO GET THREE QUOTES.
YOU CAN GO DIRECTLY TO ANY
VENDOR THAT CAN OFFER YOU THE
GOOD THAT YOU NEED.
>> I SEE.
OKAY.
I WILL TALK OFFLINE ABOUT THIS
ISSUE.
AND MAYBE WE CAN COME UP WITH
SOME CREATIVE IDEAS ON HOW TO
DO BETTER BASICALLY.
DO YOU SHARE MY ENTHUSIASM ON
WANTING TO IMPROVE THE AREA?
>> I THINK ONE OF THE
DISCUSSIONS THAT CAME OUT WAS
THIS ETHICAL SOURCING PIECE AND
HOW THAT COULD BE WOVEN INTO
THIS PROCUREMENT PROCESS.
>> A QUESTION MOVING BACK UP TO
THE CONSULTANT SECTION.
I UNDERSTAND THE CHALLENGES
WHEN FOLKS ARE NOT ON THE
ROSTER.
OR THAT LOW NUMBERS OF PEOPLE
ARE ON THE ROSTER SO IT IS
DIFFICULT IF YOU ARE NOT EVEN
ON THE ROSTER TO MOVE YOU TO A
CATEGORY WHERE YOU ARE
RECEIVING CONTRACTS.
BUT, I'M CURIOUS IF YOU KNOW.
I THINK YOUR ROLE IS JUST
PUTTING TOGETHER THE
INFORMATION.
THIS IS FAS'S BODY OF WORK.
OR IS THIS YOUR DEPARTMENT
SPECIFICALLY?
>> THIS IS OUR DEPARTMENT
SPECIFICALLY.
>> SO WHAT IS GOING ON IN THE
ASIAN PACIFIC ISLANDER
CATEGORY?
WE HAVE ALMOST 40% ON THE
CONSULTANT ROSTER.
IT IS AN INVERSE OF THE PROBLEM
OF FOLKS NOT BEING ON THE
ROSTER.
>> THE TYPES OF FIRMS WE ARE
WORKING WITH THAT LEND ITSELF
TO THOSE NUMBERS BUT JEREMY, DO
YOU HAVE INSIGHT?
>> THE CONSULTANT CONTRACT IS
BASICALLY USED FOR LARGE
BUSINESSES.
WHICH YOU CAN DO UP TO $52,000
FOR A DIRECT CONTRACT.
THE CONSULTANT ROSTER IS ONLY
ELIGIBLE FOR SMALL BUSINESSES.
THEY HAVE 77 DIFFERENT
CATEGORIES.
IF YOU ARE A SMALL BUSINESS,
YOU CAN REGISTER FOR THE
APPROPRIATE CATEGORIES AND DO
UP TO $314,000 WITH SOMEONE ON
THE CONSULTANT ROSTER.
SPECIFIC FOR SMALL BUSINESSES
WITHIN ONE OF THOSE 77
CATEGORIES.
THE CONTRACT IS FOR SMALL OR
LARGE BUSINESSES UP TO $52,000.
>> JUST, THE PERCENTAGE OF
PEOPLE GETTING CONTRACTS UNDER
THAT DEMOGRAPHIC IS ONE 38th OF
WHO IS ELIGIBLE.
IF YOU LOOK AT CAUCASIAN WOMEN,
IT'S ABOUT A THIRD.
>> I SEE.
THIS REPRESENTS OUR SPEND.
SO, UNDER THE CONSULTANT REST,
38% SPENT IS WITH PACIFIC ASIAN
ISLANDER BUSINESSES.
THAT IS AN ACTUAL SPEND.
I DON'T KNOW.
AND MAYBE I'M NOT, MAYBE I'M
NOT INTERPRETING YOUR QUESTION
CORRECTLY.
BUT, BOTH OF THESE LINE ITEMS
REPRESENT THE CONTRACTS, JUST
TWO DIFFERENT FLAVORS OF
CONTRACTS.
DOES THAT HELP?
>> SO, THIS IS PERCENTAGE
SPEND.
NOT PERCENTAGE OF COMPANIES
WITHIN THE DEMOGRAPHIC THAT
MAKE UP THE CON SUPPORTING ANT
CONSULTANT ROSTER.
>> CORRECT.
SO, THE 4.3 MILLION OF THAT,
43% OF THAT WAS WITH PACIFIC
ISLANDER OWNED BUSINESSES.
>> THAT HELPS A LOT.
>> THAT WAS CONFUSING ME.
I THOUGHT THAT IS GOING TO,
THAT WOULD TOTAL 100.
THEN YOU HAVE THE PERCENTAGES.
BUT NO.
OKAY.
>> GOT IT.
THANK YOU.
>> AND AGAIN, WHAT I'M GOING TO
DO IS SORT OF LOOK AT THE OTHER
FAS.
WE HAD A GREAT PRESENTATION OF
FAS AND LOOK AT WHERE THE
NUMBERS ARE VERY GOOD.
AND, WE CAN SORT OF FIGURE OUT
WHAT THEY ARE DOING.
HOW THEY ARE ABLE TO ACHIEVE
THAT AND LOOK BACK AT THIS AND
WHAT WE CAN DO.
PART OF MY STRATEGY.
1,000 MODIFIED TO 200 WHICH
GIVES US MORE FLEXIBILITY HERE
IN OUR GOALS, ANTICIPATING
THERE MAY BE SOMETHING PUT ON
THE BALLOT AT SOME POINT THAT
IF WE CAN, IF THE CITY CAN GET
SOME GOOD SUCCESS STORIES ON
HOW WE CAN USE THE FREEDOM
UNDER THE NEW LAW TO REALLY DO
BETTER.
AND, SO I WILL TALK TO THE
EXECUTIVE ABOUT WHAT THAT LOOKS
LIKE.
BECAUSE, MY GOAL, MY SUGGESTION
WOULD BE UNDER THE OLD LAW, WE
HAD ALL THE 12 ZEROS BUT UNDER
THE NEW LAW, WE WILL GET ALL
THESE NUMBERS UP.
I WANT THOSE SUCCESS STORIES IN
CASE SOMETHING GETS ON THE
BALLOT.
THAT'S MY GOAL.
OKAY.
GREAT PRESENTATION.
I DIDN'T MEAN, IT IS NOT A
NEGATIVE.
IT IS JUST WHERE THERE IS
OPPORTUNITY.
AND I WILL SAY THIS.
THIS MIGHT BE A LITTLE
NEGATIVE.
BUT I DON'T LIKE GLOSSING OVER
THIS.
IF YOU GUYS SAW THE ZEROS AND
YOU COME HERE TALKING ABOUT
YOUR COMMITTED RSJI, I DON'T
WANT TO CROSS EXAMINE.
SO, YOU ARE DOING SOME
PHENOMENAL WORK.
BUT WE ARE DOING SOME GREAT
WORK, HERE IT IS.
THERE ARE SOME CHALLENGES WE
HAVE.
IT JUST WORKS FOR A BET WORK
RELATIONSHIP.
I APPRECIATE IT.
ANY OTHER QUESTIONS?
WITH THAT, WE STAND ADJOURNED.
EVERYONE HAVE A GREAT
AFTERNOON.
>> THANK YOU!