WEBVTT 01:05:12.000 --> 01:05:16.000 Planes on the streets. 01:05:16.000 --> 01:05:26.000 Medic one has been phenomenal. SPD has been phenomenal and our very own Rangers are hustling 01:05:26.000 --> 01:05:28.000 During these events 01:05:28.000 --> 01:05:35.000 The greatest thing, you know, this is a spotlight on our partners, but the collaboration 01:05:35.000 --> 01:05:56.000 partners. We learned so much from each other. I would never want to be a wedding planner. I'm able to help in other ways. I've learned so much from this 01:05:56.000 --> 01:06:01.000 public space management, OEV internal assistive 01:06:01.000 --> 01:06:06.000 Thanks for your opportunity. 01:06:06.000 --> 01:06:09.000 Any questions? 01:06:09.000 --> 01:06:13.000 Patrick? Yeah. So this is like 01:06:13.000 --> 01:06:15.000 What Spokane has. 01:06:15.000 --> 01:06:21.000 In the 303 tournament, are you familiar with that? Yeah. But you have various other sports 01:06:21.000 --> 01:06:23.000 which street 01:06:23.000 --> 01:06:29.000 Does it start and does it end on 7th? Is it like from Olive to Denny? 01:06:29.000 --> 01:06:35.000 So it's on the street sports 01:06:35.000 --> 01:06:44.000 between Lenore and I believe the 30 tournaments had started 01:06:44.000 --> 01:06:59.000 The only difference in those tournaments is that we're focused on the younger kids. They're younger kids that participate in Canada work just what's 01:06:59.000 --> 01:07:03.000 It's gonna be 7 different 01:07:03.000 --> 01:07:09.000 Thank you. 01:07:09.000 --> 01:07:12.000 Anyone else? 01:07:12.000 --> 01:07:19.000 Thanks. I have one broader question. I love this. What's the vision? 01:07:19.000 --> 01:07:23.000 Well, is this we want to just keep building this out? Do we want to do 01:07:23.000 --> 01:07:28.000 More frequent type of events throughout the year? Do we want to 01:07:28.000 --> 01:07:42.000 More locations downtown like I can see these ideas and how they're growing and building on them, but I'm missing a little bit more. I guess Patrick might be for you, like, where do we go beyond this? This looks to be incredibly successful with 01:07:42.000 --> 01:07:44.000 The events you've done so far, but 01:07:44.000 --> 01:07:48.000 Is there sort of bigger wish of where this could go? 01:07:48.000 --> 01:07:52.000 So, I would say, like, my team is primarily focused on, like, the permanent 01:07:52.000 --> 01:08:08.000 We can facilitate the tournament, which I think are great. We still want to continue to do that and collaborating with PSP, the Office of Economic Development, all of that. I think for my team, we've been exploring new locations for new ones in the right approach 01:08:08.000 --> 01:08:18.000 Okay. Looking how can we leverage some open space that isn't being utilized as freight currently, or maybe an alternative, something like that, give me the park site 01:08:18.000 --> 01:08:29.000 It's a great open space, but it needed a refresh. So trying to find other opportunities for that in our city from our Shoreline Credence team to any kind of leftover space. 01:08:29.000 --> 01:08:34.000 Our team also does all of the right-of-way vacations so we can continue to work 01:08:34.000 --> 01:08:45.000 Internally, the different groups normally see how we put more play in our strengths and partnering and then if people want to come do this in our communities 01:08:45.000 --> 01:08:51.000 That's kind of what our role is here, is to help support them and facilitate that. Similarly 01:08:51.000 --> 01:09:08.000 art wants to do more stuff. Yeah, except come and talk to us, and we can help kind of find those opportunities, use all of our resources internally, to kind of help leverage that and make their lives easier to navigate all of the stepping stones 01:09:08.000 --> 01:09:13.000 But the big deal here is that there's a name sponsor putting out enough money to 01:09:13.000 --> 01:09:23.000 make it happen and make it work out. Okay. Yeah, the big deal was. I need you guys to come back just because one line can't hear as much 01:09:23.000 --> 01:09:29.000 The big objective of the requirements was first make them accessible 01:09:29.000 --> 01:09:34.000 And second, make it sustainable financially sustainable. 01:09:34.000 --> 01:09:36.000 Which is absolutely 01:09:36.000 --> 01:09:38.000 The other thing is 01:09:38.000 --> 01:09:44.000 Keep it scaled appropriate, because every time you've got a good idea 01:09:44.000 --> 01:09:55.000 People are always asking, you know, expand, expand, expand. Well, maybe instead of expanding, you come up with another so and I think we're finding that 01:09:55.000 --> 01:10:02.000 And I really love our partners, just honing in on doing 01:10:02.000 --> 01:10:18.000 Doing better on the most achievable goals, i.e. accessibility. And I know Park is coordinating recreation now as to how can they better serve local community centers 01:10:18.000 --> 01:10:22.000 Thanks. 01:10:22.000 --> 01:10:23.000 All right 01:10:23.000 --> 01:10:30.000 And then next item we have is on park rangers. The board has been excited to hear 01:10:30.000 --> 01:10:35.000 For a while we're very excited about the park 01:10:35.000 --> 01:10:46.000 Ranger program. Anybody got a question like, what is the board gonna ask? Or like, we're just excited. Tell us more. Where are we going? What's happening? So thanks for taking the time to come back to us and talk about 01:10:46.000 --> 01:10:48.000 Park Ranchers 01:10:48.000 --> 01:11:04.000 Thank you for inviting us. And my name is Daisy. Before I get into the slide, I did want to introduce the team as you know who's in the room. We recently did a refinement 01:11:04.000 --> 01:11:09.000 my branch along. We stood up a division which is now called City White Services 01:11:09.000 --> 01:11:20.000 And is serving as interim. She can talk a little bit about what's in her division, and then I have a lovely project with the pleasure of her 01:11:20.000 --> 01:11:31.000 So I can operate services, the interim director, and I cover our natural resources unit, which is our specialty gardens 01:11:31.000 --> 01:11:35.000 Natural area crews 01:11:35.000 --> 01:11:36.000 GSP 01:11:36.000 --> 01:11:49.000 heavy trees we kind of in that group. I also have our unified care team and then our community services for our Rangers are at and our parks activity. 01:11:49.000 --> 01:11:54.000 It's awesome. 01:11:54.000 --> 01:11:59.000 He's gonna be my co-presenter today. 01:11:59.000 --> 01:12:08.000 Good evening, everyone. John, how you guys? I'm the Resource Branch Manager overseeing Emergency Management, Park Ranger, and our Park Activation Unit. 01:12:08.000 --> 01:12:23.000 And I'm monitoring to be fires in Seattle right now. We saw one of us. We have a story unit behind us on Terry Street. There's 240 or 214 residents in that structure. That's why 01:12:23.000 --> 01:12:33.000 Just to the east up here and Seattle Fire itself 01:12:33.000 --> 01:12:45.000 I get called out, especially on the apartment fires to set up with Red Cross for immediate shelter for people to get this place. 01:12:45.000 --> 01:12:53.000 Yes. 01:12:53.000 --> 01:13:00.000 Yes, we are here to keep you guys an update on our partnership 01:13:00.000 --> 01:13:08.000 So the next few slides is just a refresh certainly has a baseline in regards to the things we want to give 01:13:08.000 --> 01:13:15.000 As we all know, our park ridge is fully leak with our 01:13:15.000 --> 01:13:31.000 We've got education, we've got engagement and there really are really key to ensuring that people and users of our parks and our assets feel safe and welcome. And it's really done through this human-centered approach 01:13:31.000 --> 01:13:35.000 Next slide. 01:13:35.000 --> 01:13:50.000 So this is just a refresher in regards to our program timeline. Really, everything kind of kicked off for us when we launched in March of 2023 and we introduced the first cohort and at that moment it was 13 rangers and a supervisor. 01:13:50.000 --> 01:14:06.000 We focused on recruiting, onboarding, and training so that we could deploy the first cohort around July of 2023. At that point, it was really focused just on the downtown corridor, and as we all know, 24 towards the end 01:14:06.000 --> 01:14:19.000 It got lifted, and we were able to introduce a cohort of new rangers which brings us up to cohort 2, which I believe are around 28 01:14:19.000 --> 01:14:34.000 Last year we got to this point of refining the program as we moved into the citywide model. And as you can see, we are just coming into like a full year of what this citywide approach looks like. So I lead into this knowing that this is a constant 01:14:34.000 --> 01:14:42.000 continuous improvement as we're learning more about the program, and how to better serve the community 01:14:42.000 --> 01:14:55.000 So I'm going to ask John to come up because the next few slides he has more of the details in regards to programs, but we do have two different seasonal hours in regards to how our program works. And so I'll talk about 01:14:55.000 --> 01:14:59.000 Yeah, so we kind of go on the seasonal 01:14:59.000 --> 01:15:07.000 So, with 28 Rangers for 489 parks, 26 community centers, 4 golf courses 01:15:07.000 --> 01:15:21.000 12 pools and 125 plus miles of trail can't be everywhere at once, but we're doing the best we can. So what we've done, we've broken it down to kind of like a 01:15:21.000 --> 01:15:36.000 fall, winter, spring, summer type of a program to help deploy the rangers so that we can better utilize and try and get to as many parts we can, even though we know that we have some priority parks that we've got to get to. 01:15:36.000 --> 01:15:46.000 That are, kind of high on our priority list, just because of the different activities that's going on, and also some of the other programs, like our beach fire program 01:15:46.000 --> 01:16:01.000 A lot of other city activities that we do, because we get called out to help to assist for other activities. So for the what I call the what I call the winter schedule, all winter schedule 01:16:01.000 --> 01:16:17.000 Basically, the Rangers start at 6am to 4.30 PM. That's our first show. Then we bring in a second group of Rangers from noon to about 9.30 at night. So, we're constantly going through, and how they're deployed is basically, it's 01:16:17.000 --> 01:16:24.000 the two supervisors and the leads will talk to each other and find out what's going on to see if there's something that they need to circle back 01:16:24.000 --> 01:16:39.000 monitor, look at. So they really kind of talk to each other to really figure out what else they need to do based on their regular direct controls that they're trying to get to. Our spring-summer schedule, we adjusted that, and that 01:16:39.000 --> 01:16:55.000 was by some experimental process we did last year, trying to figure out how can we utilize rangers a little bit better and keep them later at night till closing, because most of our parks close at 11.30 at night, even though there's some variations with some 01:16:55.000 --> 01:17:11.000 fire program and stuff, but we want to make sure that we are working together with SPD and our private security. Make sure that our parks at 9 are getting blocked and they're safe. So we altered and we're bringing our first shift in at 9:00 in the morning 01:17:11.000 --> 01:17:25.000 about 7.30 PM that helps us out because there are a couple parks like Hall Mine in the Little Saigon area that we literally rangers locked and closed at that gate at night to help 01:17:25.000 --> 01:17:39.000 the evening staff. And then we bring in our second shift at 1:30, and then we stay on till about 12 midnight. And again, each one of those senior leads and the supervisors talk to each other 01:17:39.000 --> 01:17:56.000 And we've created some email chains so that we can see what's going on in the next group that's can see the reports from the other leads and supervisors that pick up, making sure that we're 01:17:56.000 --> 01:18:00.000 Everything that's on the list. 01:18:00.000 --> 01:18:03.000 Yeah, so just real quick 01:18:03.000 --> 01:18:18.000 John has already shared some of this, but this will share a little bit more about what we do in regards to prioritizing the climate. It's already mentioned each 5 programs, but the previous slide, I think, with the day like with the different times and seasonal work is, you know, we have to consider 01:18:18.000 --> 01:18:36.000 How much time we have with the daylight and then when it turns into you know Seattle, a little bit darker than normal. There's that space, but also just trying to be mindful about the programs that we have. Like, obviously, everyone knows right now we're in our peak season. Everything's outside and everything stays out lighter 01:18:36.000 --> 01:18:48.000 you know, longer in the day, where when we go into fall and winter, it's a little bit darker, but we still have laid-back programs that are offering. We still have community centers that are activated and are waiting until 9 p.m, so new things that we can to best support. 01:18:48.000 --> 01:18:59.000 I would say with this space, do you want to share any other topics that we didn't talk about? No, I think that's good. 01:18:59.000 --> 01:19:15.000 Like, as we know right now, we're prioritizing the summer of safety. We're also prioritizing all of our recreation activation programs that are watch parties. We also are prioritizing our hotspots and that could be in relation to 01:19:15.000 --> 01:19:20.000 you know, off-leash dogs, it could be related to 01:19:20.000 --> 01:19:30.000 All the things that we're dealing with within Parks and Recreation. So, there's a lot of different ways of how we want to pipeline types of recreation, and how that happens 01:19:30.000 --> 01:19:48.000 It also is heavily like led by engagement and education, meaning that you know our programs are just running. And so park rangers want to come in and just see what our team programs are right? We'll be in there to support SP who might be in there to support program 01:19:48.000 --> 01:19:54.000 You might be there joining a walking soccer clinic, all the things. 01:19:54.000 --> 01:19:58.000 Just wanted to show that prioritization. 01:19:58.000 --> 01:20:01.000 Next slide. 01:20:01.000 --> 01:20:04.000 I will pass this off. All right. So 01:20:04.000 --> 01:20:11.000 We're still evolving. I mean, we just re-established a few years ago. We're trying to figure out the best way to capture 01:20:11.000 --> 01:20:26.000 Everything that the Rangers do, plus all the requests that are literally coming in. So we started out with some simple Microsoft form apps that were basically capturing what the ranges were actually doing in the field to help us quantify 01:20:26.000 --> 01:20:33.000 what we're actually doing, what parts we're going to. So we started thinking about, okay, last year was like, how do we 01:20:33.000 --> 01:20:49.000 get this into even a better format, where we could really pinpoint where the rangers are, what parks they're visiting. So, we teamed up with GIS, and we've kind of combined our simple Microsoft Forms application 01:20:49.000 --> 01:20:55.000 And we actually included the Gis element into it so that instead of having like 01:20:55.000 --> 01:21:11.000 2 different applications that the rangers are actually including outfield. They only have one, and we actually share this with animal control, too, so that we can capture everything that animal control is doing for us as well. So this actually shows you the exact where the rain 01:21:11.000 --> 01:21:23.000 happened just this year in 2026. So they've already been to 3,807 patrols. Those are visits per park 01:21:23.000 --> 01:21:38.000 So, they've actually done, you know, a pretty good job. The part list literally shows, you know, the frequencies and the red dots actually show the number of times in that area that the rangers are actually 01:21:38.000 --> 01:21:44.000 visiting and engaging with folks is a different part. So 01:21:44.000 --> 01:22:00.000 Like I said, we're evolving. We went kind of like baby steps in the first couple things with Microsoft Form. We're starting to become a little bit better, a little bit more detail so that we provide really good information to city council on the park 01:22:00.000 --> 01:22:04.000 find everything that we're actually doing 01:22:04.000 --> 01:22:20.000 And just to double down on the last part of this, we are also again in the spirit of continuous improvement, we also acknowledge that there's other data systems we need to consider. Probably just working in partnership with our other departments, you know, is there a way for us to better connect with the system that 01:22:20.000 --> 01:22:36.000 FAS Animal control is using. Is there a better tool or platform that we do in collaboration with SPD so that we have a better way to talk to each other. You're also right now are exploring a partnership with SDOT and FAS to really think about how we can 01:22:36.000 --> 01:22:53.000 support each other with the number of illegal vendors and vendors that are happening in our region, those hotspots. So there's a lot of that coordination that's happening as we try to figure out what are the best systems that are in place. So we're not having to duplicate, but really just amplifying things 01:22:53.000 --> 01:23:08.000 The city already has so that is a learning lesson for us to this. Just while we're looking at this slide is that list there things left off the list for space. So for instance, you mentioned you closed the gates. How am I? How am I is not on there at all 01:23:08.000 --> 01:23:16.000 So are there other areas that you had visited in 26 that just aren't on the list for various reasons? Yes, actually, just the way the 01:23:16.000 --> 01:23:32.000 GIS guru or anything. I'm just a hacker. But if you blow this up, you'll actually see. That's what I figured. It's kind of condensed really shows the example because you like this line here 01:23:32.000 --> 01:23:48.000 So you can see, you know, like, like when they're walking, you know there's another line that's out there. There's another park there, so it's just condens 01:23:48.000 --> 01:23:53.000 Like, Lincoln's not on there, but there's 183 visits to Lincoln 01:23:53.000 --> 01:24:01.000 Makes sense. Something called my eyes, that yellow line is really cold with Gis map is that you can really take this map 01:24:01.000 --> 01:24:19.000 You can zoom in on it and you can really pinpoint down like, let's just say a park that has multiple points, and you can click on that point, and it will actually give you the rangers report, and actually show you some pictures that they take it. 01:24:19.000 --> 01:24:29.000 It's very detailed. That's what I'm saying. We're really evolving GIS into this to help us with the data. 01:24:29.000 --> 01:24:45.000 28 rangers go there. All that for 480 parks. So on a shift there is anywhere from four to six rangers on a shift 01:24:45.000 --> 01:24:57.000 Because I already got tired. That's me 01:24:57.000 --> 01:25:04.000 You mentioned private security as well. As you're talking about the integration of 01:25:04.000 --> 01:25:22.000 issues with that factored in as well, put those costs? It's on our playbook, so yeah, we want to double check because private security, they have their own system has their own system. We're just using a free Microsoft systems with the generous help of 01:25:22.000 --> 01:25:28.000 GIS to get us to this point, but there are some other systems that can actually collaborate with some of these folks where 01:25:28.000 --> 01:25:40.000 All of our information kind of will be shared so that we can actually look up, see, like, for example, when private security is close in our case. 01:25:40.000 --> 01:25:43.000 They weren't do any kind of problems or issues 01:25:43.000 --> 01:25:49.000 Same thing with SPD is just saying, you know, if, Rangers 01:25:49.000 --> 01:26:01.000 put something in the data. SPD will be able to see it. Actually, it's just not SPD. It's the goal citywide is to have it department-wide sharing for fire 01:26:01.000 --> 01:26:06.000 parking enforcement, parks, police 01:26:06.000 --> 01:26:20.000 are kind of the same thing, but we're not sharing the information 01:26:20.000 --> 01:26:25.000 How would the public access that? 01:26:25.000 --> 01:26:36.000 We would probably have to go through and check and see public records request to see what we can actually have a public facing 01:26:36.000 --> 01:26:38.000 I'm sorry 01:26:38.000 --> 01:26:42.000 or through the city of Seattle 01:26:42.000 --> 01:26:52.000 through SPR. Yeah, Kerry, you can fall from make a request. Yeah, thanks. 01:26:52.000 --> 01:27:07.000 Yeah, no. So this is basically kind of a drawing of the data summary for this year. And you can see that, you know, we really go through that. So we really emphasize the engagement 01:27:07.000 --> 01:27:22.000 So, we really have contacted 2,988 people. That's going up to a person, seeing how they're doing, what's going on, how can they, you know, do they need help? Do they need first aid? So it's really engaging with folks 01:27:22.000 --> 01:27:38.000 We've captured that, you know, over 1200 times we've educated folks on different park rules. We spent it over 200 finding fixes. We cannot remove anyone that's camped at the park still 01:27:38.000 --> 01:27:53.000 So we have to go through the final fix, and so that's probably most of that's, like, a lot of tents that are in the park. There's also, like, graffiti violate, you know, other bands and stuff like that that's there. Verbal warning 01:27:53.000 --> 01:28:03.000 We've done over 2,876 verbal learnings, which actually means that we've gotten voluntary compliance 01:28:03.000 --> 01:28:12.000 from folks to understand an and engage with them and educating them on their roles. And yes, we have 01:28:12.000 --> 01:28:24.000 probably the law enforcement this year because we got through a lot more training with the city attorney's office and SPD and park enforcement. So we've done 2 01:28:24.000 --> 01:28:33.000 Verbal trespass warnings. We've done 21 written citations that were issued mostly animals burning off 01:28:33.000 --> 01:28:43.000 And then we've done 2 written trespassionately eight different trespass warning on public conduct. 01:28:43.000 --> 01:28:45.000 So 01:28:45.000 --> 01:28:48.000 John, can I ask? So 01:28:48.000 --> 01:28:53.000 Park Ranger comes upon someone illegally camping in a park 01:28:53.000 --> 01:28:55.000 their only path 01:28:55.000 --> 01:29:00.000 As long as there's not some serious conduct issue, is to go through find and exit. 01:29:00.000 --> 01:29:01.000 Yes or no 01:29:01.000 --> 01:29:16.000 So, let's just… that's a very good example. So let's just say our rangers come up on somebody at this camp in the park. We'll go up, we'll say, you know, hello, you know, park ranger, you know, are you guys okay? You're tapping a park, you know, we just want to make sure that you know that camping 01:29:16.000 --> 01:29:22.000 It's not prohibited. In our parts, can we help you in any way? Can we get you some resources? 01:29:22.000 --> 01:29:37.000 We actually will call 911 on our police radios. We'll ask and see if there's a CURES team available to come down to outreach. If not, then we'll call for a community service officer to come and help as well 01:29:37.000 --> 01:29:47.000 Our last resort to see if there's any police officers that work with the CARES team to try and get help with these folks. So we do 01:29:47.000 --> 01:30:04.000 reach out to them as well, or we'll make a note of it at the same time, let's say it's coming down. We're still putting that encampment that's in the park into find and fix it so that the field coordinator for the unified care team can follow up the next day to see if they're still there 01:30:04.000 --> 01:30:13.000 Okay, and if they repeat, it does, thank you. And if they refuse support, they don't want that. We'll put that note 01:30:13.000 --> 01:30:20.000 to reach back out to them, or we'll stay there until Ciara actually shows up. 01:30:20.000 --> 01:30:24.000 Not the best resource. 01:30:24.000 --> 01:30:31.000 Thank you. I would love, you know, in a future report, if you could include those stats too on those connections made, that would be 01:30:31.000 --> 01:30:33.000 Colleen 01:30:33.000 --> 01:30:45.000 I would just like to amplify on this slide that you can see that through engagement and education, like, voluntary compliance is extremely effective from a preparation standpoint 01:30:45.000 --> 01:30:50.000 Which is why you can see all the numbers, so just trying to make it better. 01:30:50.000 --> 01:30:57.000 And just a little education for everybody, because a lot of people get confused on this because it is very confusing 01:30:57.000 --> 01:31:11.000 So everything on this side here, where we give them a verbal warning, we see that 1812, that is our city municipal code that under the park. So these are civil fractions. So these are the violation 01:31:11.000 --> 01:31:15.000 We have a separate ticket book just for the similar fractions 01:31:15.000 --> 01:31:31.000 trespass warnings and exclusions are a separate book, and that's just the code of conduct. That's a policy that's part of the smc 1812, but it's actually a part policy code of conduct rules 01:31:31.000 --> 01:31:47.000 That have been administered and approved by the park superintendent. So that is a separate this has no auditory or penalty fees where these actually have the county fees and they go directly to the 01:31:47.000 --> 01:31:59.000 So just want to make sure that folks understand that there are actually two different 01:31:59.000 --> 01:32:02.000 Oh, no, please, Trisha 01:32:02.000 --> 01:32:22.000 Hi, I may have missed this, but just looking at the data, there's a huge difference between verbal warnings and written citations. So can you explain what the threshold that determines when a ranger moves from a verbal warning to a written citation 01:32:22.000 --> 01:32:23.000 Very good question. 01:32:23.000 --> 01:32:31.000 And if there are any demographic data on who receives the written citation versus the verbal warning. Thanks. 01:32:31.000 --> 01:32:45.000 Very good question, very good. I'm glad you brought that up. That's a really good point. So we actually have three steps that we actually have to do for the park rangers. We have to start with getting that voluntary compliant 01:32:45.000 --> 01:32:53.000 And we keep communicating with the person. Most of the time we are getting that verbal warning and that verbal 01:32:53.000 --> 01:32:56.000 clients from those people 01:32:56.000 --> 01:33:04.000 If it repeats again, then that's where it goes into the 01:33:04.000 --> 01:33:06.000 Written warning. 01:33:06.000 --> 01:33:21.000 And then let's just say if it happens a third time, that's when you get into like your written citations and the trespass exclusion. So there's like a three step that we've got to do where the ranger's really got to keep an eye on 01:33:21.000 --> 01:33:28.000 And that's probably why you're seeing, like, 1,42 01:33:28.000 --> 01:33:44.000 Animal violations out there, and then if you look over to the written citations, you'll see there's 21. So, 3 were animals running at large, 3 were animals running the part that's 01:33:44.000 --> 01:33:49.000 prohibited areas kind of like 01:33:49.000 --> 01:33:55.000 A good example is baseball soccer field where people are letting their dogs off leash 01:33:55.000 --> 01:34:05.000 when there's a game going up for youth soccer game. So you'll see most of those are animals running off these, and those are the people that were actually 01:34:05.000 --> 01:34:22.000 On first name basis with. That's why they're getting the written citations, because the rangers have clearly identified them, and that they have gotten verbal work in the past, and they continue to make this rule of leather 01:34:22.000 --> 01:34:24.000 Does that help? 01:34:24.000 --> 01:34:31.000 Yes, that does. Thank you. 01:34:31.000 --> 01:34:32.000 Oh 01:34:32.000 --> 01:34:33.000 Did you have the follow up question on profiling concerns? 01:34:33.000 --> 01:34:45.000 Right, well, it sounds like they know who these people are because they know them by name. But is there, yeah, I guess just generally, do you also keep demographic data on 01:34:45.000 --> 01:34:48.000 Probably it's just like a couple of people that keep doing this. 01:34:48.000 --> 01:34:58.000 Just… the only, demographics is literally the person's name who kind of like our repeat vendors. 01:34:58.000 --> 01:35:14.000 People have to voluntarily give us their identification to be able to get the full background on a person. Again, we're not police officers, but we are authorized by the superintendent to 01:35:14.000 --> 01:35:22.000 Give out the citation for the SMC 1812 art codes and the code of conduct 01:35:22.000 --> 01:35:30.000 And that's pretty much as as far as our limitation of authority goes to. So we 01:35:30.000 --> 01:35:45.000 cannot force anyone to give us their their identification. They have voluntary give it to us. And if they refuse, we kind of just have to walk away and just kind of remind them about the article that they were violating. 01:35:45.000 --> 01:35:48.000 Can I take photos 01:35:48.000 --> 01:35:54.000 Only if 01:35:54.000 --> 01:35:59.000 There's a danger or a threat to the ranger. 01:35:59.000 --> 01:36:05.000 But we just don't go up. We can't have body camps 01:36:05.000 --> 01:36:08.000 I 01:36:08.000 --> 01:36:14.000 I'm trying to have the right way to phrase this. I'm not surprised at the number of warnings about animals running 01:36:14.000 --> 01:36:16.000 around. 01:36:16.000 --> 01:36:24.000 But I am, I guess, a little bit concerned that are the Rangers filling in for animal control, right? Is this 01:36:24.000 --> 01:36:25.000 Sort of 01:36:25.000 --> 01:36:31.000 I understand the examples where 01:36:31.000 --> 01:36:34.000 You have dogs running through active play fields 01:36:34.000 --> 01:36:46.000 I'm just sort of surprised. Is it just the Rangers are going to the park, and this is what they're finding? I would say yes. Okay. And also, we're getting some calls from our daytime 01:36:46.000 --> 01:36:57.000 our quarterly, which is what we call in-house or different dispatch line where we'll get a complaint from like a coach or a 01:36:57.000 --> 01:37:05.000 Youth, sports activity and then there's 01:37:05.000 --> 01:37:14.000 I believe this is going on. I'm just surprised that more of it isn't going to animal control. 01:37:14.000 --> 01:37:22.000 Yeah, that's probably the supporting part. 01:37:22.000 --> 01:37:31.000 I think the only other thing I would just share on that is a key piece of how Rangers engage is also about ranger safety 01:37:31.000 --> 01:37:34.000 And so they're not going to push an issue. Yeah. 01:37:34.000 --> 01:37:48.000 If they don't feel safe to do so, and that's something we're very clear with them, like, so if escalating to a citation is going to escalate the situation, then they don't do that 01:37:48.000 --> 01:38:04.000 Definitely kick it off. I think I said this at the beginning, like, Heart Ranger program is really human centered based, right? We do everything we do really is based on connection and interaction that we're having with the user and the person at the park. So 01:38:04.000 --> 01:38:17.000 However way or whatever situation it is that we're dealing with, it's kind of unique to each setting, right? Sometimes we have bad days and you know sometimes you have good days. And so what we're 01:38:17.000 --> 01:38:34.000 pretty much trying to say, as we're learning how to improve the program, it's more of a science regards to how we want to make this move forward. But definitely want to reinforce that education and engagement, like the voluntary compliance is effective 01:38:34.000 --> 01:38:52.000 You know, we know when people see park rangers in our parks, there's this immediately sense of relief and peace to just see them in the in the area. You know, there's situations where we actually can you know either at the right time at the right moment, and we'll, you know sometimes 01:38:52.000 --> 01:39:03.000 have to do first aid response immediately if there's things that will put them in danger and better suited for SPP to to deal with 01:39:03.000 --> 01:39:17.000 But they're really here to make sure people feel safe and welcome in our parks. I think just kind of double downing on the mission statement that I really feel like this has been really integral to just the program from the beginning. 01:39:17.000 --> 01:39:20.000 I would like to remind our folks 01:39:20.000 --> 01:39:35.000 injured of our mission statement, because it really is trying to increase the safety in our parks so that everyone can enjoy the park. So you know we do it by providing the best customer service that we can out there. I always tell them 01:39:35.000 --> 01:39:52.000 Do not get out of your car and just walk through the parks. I expect you guys to say hello to everyone who passed by the park. See what they're doing a little bit of a situational awareness. Let them know that you're human, you know. Talk to them. Make them feel that you're they're friendly. You're you're 01:39:52.000 --> 01:40:08.000 You're safe. But we do this in a uniform presence, and a uniform presence really, I think, helps us so so people that see us in the park, they understand that, okay, here comes, you know, rangers, you know, they know that we're not police officers, but we're going to engage 01:40:08.000 --> 01:40:24.000 And then we do have limited if we have to. The baby is really it's providing, you know that quality customer service and getting that volunt 01:40:24.000 --> 01:40:30.000 And that's just through engaging with folks out there. That's why our numbers up 01:40:30.000 --> 01:40:47.000 It's a lot higher than voluntary compliance, but they're very close together. A lot of times, we're just given directions to people, you know, especially the last couple of weeks, there's a lot of people in from out of town that we're finding out, and a lot of people are literally asking 01:40:47.000 --> 01:40:58.000 Who's got the best coffee or who's got the best Seattle dog? And I'm like, I didn't know there was a variation. I was like. 01:40:58.000 --> 01:41:09.000 Anyways, but it's building that relationship with the people in the park so that the rangers and folks that are in the park all the time 01:41:09.000 --> 01:41:18.000 get to know them on a first-name basis, and that's that building that, you know, the community out there, so that people know that, you know, they can calibrate 01:41:18.000 --> 01:41:31.000 We're doing the best we can to do it. Like, again, we've only got 28 graders, 489 parks, 26, 4 golf courses, 12 pools 01:41:31.000 --> 01:41:44.000 And 125 miles of trail, but we're gonna do the best. Don't go on the count of all the pools. 01:41:44.000 --> 01:42:00.000 So, anyways, but maybe there's by doing that, you know, we're hoping our goals by providing that good customer service that we're hoping that we're deterring a lot of 01:42:00.000 --> 01:42:11.000 Some good examples, recent examples that the Rangers have actually encountered. This is last Friday, our beach patrol, Golden Gardens 01:42:11.000 --> 01:42:24.000 was on duty. It was about an hour before closing, it was 930, and this one park, user and female came out to one of the rangers, and was very concerned, and said, hey, there are a bunch of 01:42:24.000 --> 01:42:27.000 folks in the north parking lot 01:42:27.000 --> 01:42:30.000 And they're all displaying firearms and rifles 01:42:30.000 --> 01:42:43.000 And so the Rangers did a really good job and they did not create a panic, but they started asking people to just, you know, quietly leave early and start, you know, exiting the park 01:42:43.000 --> 01:42:54.000 At the same time, one of the other Ranger's calling police for backup. They gave a good description of folks cars that were involved 01:42:54.000 --> 01:43:08.000 They've positioned themselves to let the police officers know at the gate which cars it was and they were able to stop them and to encounter them 01:43:08.000 --> 01:43:13.000 They encountered several firearms and 01:43:13.000 --> 01:43:32.000 So that was a really good point of situational awareness supply and the action that they actually took to make sure that part users were safe. And there was probably over 01:43:32.000 --> 01:43:46.000 Mostly kids trying to celebrate their graduation for the high schools. Some of them didn't want to leave that we got another good one was we had the 01:43:46.000 --> 01:43:48.000 Three grand opening for Westlake Park 01:43:48.000 --> 01:44:06.000 This one gentleman came up to us, he wasn't feeling very well, so we had to provide first aid for, and then we had to call Medic one and he had strangling low blood pressure. He had another TBR to the hospital 01:44:06.000 --> 01:44:16.000 Not once 01:44:16.000 --> 01:44:20.000 12 minutes before 01:44:20.000 --> 01:44:24.000 Yeah, police are required on the scene. 01:44:24.000 --> 01:44:35.000 So, these folks are doing a great job. They're just not patrolling the parks, looking at the park code and getting the folks, but they're really first responders providing first aid and customer service. 01:44:35.000 --> 01:44:40.000 And trying to figure out where the best Seattle dog is. 01:44:40.000 --> 01:44:46.000 John, did you see, are they all CPR trained? Yes, it's required first aid CPR 01:44:46.000 --> 01:44:57.000 trauma, stuff that we so yes. Great. And based on the impact you're seeing, are there hopes to expand the program and have more rangers in the future? 01:44:57.000 --> 01:45:03.000 But you're seeing enough positive 01:45:03.000 --> 01:45:24.000 We are now tracking the amount of requests that we're getting 01:45:24.000 --> 01:45:38.000 If people want your presence in their nearby parks, how do they just call our work order line and put in a request for the park rangers to be at a park. 01:45:38.000 --> 01:45:41.000 Thank you, everyone. 01:45:41.000 --> 01:45:46.000 I had a question. I can't tell if, is this an okay time? Okay. 01:45:46.000 --> 01:45:48.000 Yeah, sure, James, please. 01:45:48.000 --> 01:46:06.000 Okay, first, thanks, John and and Daisy, for the presentation and all the data you were starting to touch a little bit about the training that these folks have, and it just it seems like that they are put in a wide range of situations 01:46:06.000 --> 01:46:16.000 And I'm curious what the training is like, and then also what sort of retention you're seeing. 01:46:16.000 --> 01:46:33.000 We do an in-house six week training. We model it after our last park ranger program we've expanded. We bring in the city attorney's office. We bring in fire 01:46:33.000 --> 01:46:53.000 ODs. We also, do some collaboration with the community service officers and now the CARES team and 911 for, most of the time actually for a full week, Rangers will be in the 911 dispatch next to a dispatcher listening to both a fire 01:46:53.000 --> 01:47:05.000 pick up the language and the cadence that they need to use on the radio to be very 01:47:05.000 --> 01:47:08.000 clear 01:47:08.000 --> 01:47:23.000 To the point so that to whatever incident that they're involved in. But we also do a lot of OAB training that's a lot of de-escalation training 01:47:23.000 --> 01:47:31.000 to de-escalate, because again, you know, police officers. The only thing that the rangers literally have as a tool is explaining 01:47:31.000 --> 01:47:47.000 And are uniform. Everything else is basically what we call verbal judo so that we can help de-escalate a situation using our voice very calmly to help calm folks down 01:47:47.000 --> 01:47:55.000 and get them to understand and to start a communication conversation with us, so that we can understand 01:47:55.000 --> 01:48:08.000 what need that they're going through, what impacts are… how we can better serve them 01:48:08.000 --> 01:48:12.000 Any other questions? 01:48:12.000 --> 01:48:23.000 I just had one. I just was looking at the mission. And if you had to think about the types of metrics by which you would measure success 01:48:23.000 --> 01:48:34.000 over a period of time. And as you define a number, you know, measure right now, but what are the types of things that you'd want to be able to look for? And they might be things that are, like, they're hard to gather, right? 01:48:34.000 --> 01:48:49.000 Like, I think there's, like, for example, you're gonna get… there's a public sentiment. Like, do I feel safe in park? If I could get answers to that type of questions, I would know I'm doing my job. But I'm trying to say if there are other things that maybe could or want to measure that would say, yes, we feel the program successful 01:48:49.000 --> 01:48:52.000 And that would be able to help 01:48:52.000 --> 01:48:58.000 Communities see that, and, you know, if they want more of it, help advocate for more of this type of support 01:48:58.000 --> 01:49:08.000 We just started working with the police analytic team where what I think that would be really important to see is to measure 01:49:08.000 --> 01:49:10.000 and compare 01:49:10.000 --> 01:49:16.000 the years of like without arrangers from like 01:49:16.000 --> 01:49:27.000 2020 to 2023 to when they were first like it was on the ground 425, 26 and compare the park M11 calls. 01:49:27.000 --> 01:49:39.000 During the time the Rangers are on ship, because we don't have a brick on ship, you just don't have enough people for that, but we do have a morning shift and an afternoon ship head to the sea 01:49:39.000 --> 01:49:46.000 How many say if the Rangers are affected by reducing the 911 bills to our parks 01:49:46.000 --> 01:50:01.000 Versus when we did not have so that's kind of like one of the metrics I work on right now, just to kind of compare just to see there's some other ones I think that we 01:50:01.000 --> 01:50:08.000 I'm not sure how to capture it, but it's that human element of like all the 01:50:08.000 --> 01:50:21.000 First day calls, the meta calls. How many times have we administered Narcan? I mean, it's in their notes, but we don't really have a place to capture that. I mean, this is how bad some of the synthetics are on the street 01:50:21.000 --> 01:50:36.000 Typically, one dose of spray out of one Narcan would do the trick. And you've got a two hour period for that person when they are revived to get them to the hospital because it's only a two hour fix, right? 01:50:36.000 --> 01:50:42.000 But we're finding out the last one is that we have to hit folks 4 times 01:50:42.000 --> 01:50:48.000 That's four separate 01:50:48.000 --> 01:50:52.000 And they're coming back, and there's no thank you. It's 01:50:52.000 --> 01:51:00.000 Huge has rectified you guys up for it. That's what they have. 01:51:00.000 --> 01:51:06.000 Okay. To capture, you know, that type of metric with 01:51:06.000 --> 01:51:19.000 Because it's something that's gone unsung where we don't, and I don't think I highlighted enough for my work because most of the time we're stated people on this 01:51:19.000 --> 01:51:29.000 I think there's something, too, about I don't disagree with what you're saying, John, but I 01:51:29.000 --> 01:51:31.000 There's also a lot of 01:51:31.000 --> 01:51:34.000 The same amount like 01:51:34.000 --> 01:51:44.000 Your idea of like the ball field folks being able to continue their game. And that's not a 911 call, right? So just as we think about like 01:51:44.000 --> 01:51:51.000 Is park use happening the way we envision park use? Because we have a 01:51:51.000 --> 01:51:58.000 A more proactive engagement from this team that is not the, you know, the 01:51:58.000 --> 01:52:04.000 911 response type of issue and like that just makes our 01:52:04.000 --> 01:52:06.000 Civic 01:52:06.000 --> 01:52:20.000 Community bill do their thing about it, right? So I don't know how to capture that part, but just you know I don't want it to only be about life and death and guns versus it like there there is 911 for those things, right? Also for 01:52:20.000 --> 01:52:30.000 You know, there's not runs on the ball field and kids aren't hurting their ankle because they dogs weren't running wild that morning and get in there 01:52:30.000 --> 01:52:34.000 And so I think there's something about 01:52:34.000 --> 01:52:37.000 That type of 01:52:37.000 --> 01:52:39.000 Part code 01:52:39.000 --> 01:52:47.000 They didn't realize this 01:52:47.000 --> 01:52:52.000 Get up to near or on the park or by the playground. 01:52:52.000 --> 01:53:01.000 kids are playing on the playground. So there's a lot of parents who are quit smoking because the park rangers that talk to the east 01:53:01.000 --> 01:53:05.000 Especially next to your kid who's 01:53:05.000 --> 01:53:13.000 It'd be good to see the number of campers connected services 01:53:13.000 --> 01:53:17.000 Thank you. Yeah. 01:53:17.000 --> 01:53:21.000 All right, well, we have a few minutes. If anyone has any 01:53:21.000 --> 01:53:26.000 New or old business thing to follow up on 01:53:26.000 --> 01:53:33.000 Trisha, did you have a comment on this online? I'm sorry, I couldn't see the chat. 01:53:33.000 --> 01:53:39.000 Oh no, it's more of, I don't know if it's a new or old business question. 01:53:39.000 --> 01:53:55.000 So I just wanted to ask staff if they could share what role parks and Rec is playing in this year's Juneteenth events, and if it's like direct programming or in-kind support like permits 01:53:55.000 --> 01:53:59.000 And yeah, that's essentially my question. 01:53:59.000 --> 01:54:07.000 But I didn't know where I would place that question. 01:54:07.000 --> 01:54:08.000 Okay. 01:54:08.000 --> 01:54:15.000 I know we have events going on. I don't have that in front of me right now, so we can send it out as a follow up, but we do obviously we support a lot of events happening in our parks and we do some programmatic elements, but 01:54:15.000 --> 01:54:17.000 Sorry, Trisha, that's a great question. 01:54:17.000 --> 01:54:18.000 Okay, thanks. 01:54:18.000 --> 01:54:30.000 I think we had a nice feature on it last year. There was a couple of call-outs, so I remember that as well. 01:54:30.000 --> 01:54:31.000 I love that. 01:54:31.000 --> 01:54:34.000 I was looking forward to it. That's okay. Thank you. 01:54:34.000 --> 01:54:45.000 Or anything else? I think we'll go ahead and adjourn the meeting a few minutes early. Thanks everyone for coming. Appreciate your time. 01:54:45.000 --> 01:54:50.000 Thanks, everyone.