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Amy Smith was sworn in as the first Chief of the Community Assisted Response and Engagement (CARE) Department. Created in 2023 as the City’s third public safety department, the CARE Department oversees the 9-1-1 Communications Center and the Community Crisis Responder Team.

Smith holds advanced degrees in ethical leadership, administration, and organizational learning, most recently completing a doctorate at Vanderbilt University where she honed her data science and behavioral research skills. She has spent twenty years in leadership at human service organizations in Washington, Oregon, Pennsylvania, and Ohio, consistently driving positive change to ensure more people are availed of services and interventions that work.